RCS Associate

IU Health•Indianapolis, IN
•Remote

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Requirements

  • Customer Service Experience
  • Strong Communication Skills
  • Ability to interact professionally with patients, administrators and clinical staff.
  • Proficiency in using EMT systems
  • Multitasking in a fast-paced environment
  • Detail oriented
  • Reside in the state of Indiana
  • Working knowledge of patient registration and financial clearance.
  • A high level of interpersonal and problem solving skills.
  • Effective written and verbal communication skills.
  • Ability to work within a team and maintain collaborative relationships.
  • Ability to take initiative and meet objectives.

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

  • Referral processing
  • Scheduling specialist appointments for adult patients across the state of Indiana.

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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