RCM Trainer
About The Position
The Revenue Cycle Management Trainer is responsible for the development, delivery, and continuous improvement of training programs supporting laboratory revenue cycle operations and system workflows within XIFIN. This role involves leading onboarding and ongoing education for new and existing staff by translating complex billing, claims, and accounts receivable processes into clear, actionable training materials. The trainer also facilitates All Hands meetings by developing agendas, presenting key updates, and ensuring consistent communication across teams. Additionally, the RCM Trainer serves as a subject matter resource for XIFIN functionality, providing guidance, troubleshooting support, and reinforcing best practices in daily operations.
Requirements
- 5+ years of experience in Revenue Cycle Management within the healthcare industry (preferably in a laboratory setting), with strong proficiency in XIFIN or similar RCM systems.
- Demonstrated expertise in developing, delivering, and evaluating training programs for revenue cycle staff, including onboarding, upskilling, and continuous education initiatives.
- High level of accuracy, attention to detail, and commitment to compliance in all aspects of revenue cycle processes and training documentation.
- Strong organizational skills with the ability to design and maintain structured training materials, workflows, and both electronic and system-based documentation.
Responsibilities
- Develop, deliver, and continuously improve training programs supporting laboratory revenue cycle operations and system workflows within XIFIN.
- Lead onboarding and ongoing education for new and existing staff.
- Translate complex billing, claims, and accounts receivable processes into clear, actionable training materials.
- Facilitate All Hands meetings by developing agendas, presenting key updates, and ensuring consistent communication across teams.
- Serve as a subject matter resource for XIFIN functionality, providing guidance, troubleshooting support, and reinforcing best practices in daily operations.
Benefits
- comprehensive compensation and benefits package
- competitive salary
- company paid medical insurance coverage
- company paid dental insurance coverage
- company paid vision insurance coverage
- company paid life insurance coverage
- 401(k) with company match
- generous employee discounts
- a casual, but driven work environment
- the ability to make a real difference as a key contributor to our growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
