RCM Team Lead

Assembly Health
$50,000 - $52,000Onsite

About The Position

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

Requirements

  • Offshore management and collaboration experience required.
  • Understanding of referrals and pre-authorizations, eligibility and benefits verification, and insurance billing
  • Manage critical deadlines and keen attention to detail.
  • Task oriented personality with the ability to thrive in a fast-paced, goal-oriented atmosphere.
  • Work successfully both on a team and independently.
  • Analytical mindset with a problem-solving aptitude
  • Ability to escalate concerns to the appropriate person and/or department.
  • Communicate and collaborate with Accounts Receivable Specialists, insurance companies, patients, and leadership.
  • Proficient in Microsoft Office (Outlook, Excel, Teams)
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer.
  • Ability to lift and carry items weighing up to 10 pounds at times.

Nice To Haves

  • Experience in medical billing, accounts receivable, or similar position preferred.

Responsibilities

  • Support RCM Account Managers with client inquiries and identify areas of improvement.
  • Oversee and provide coaching to a multi-disciplinary team of offshore team members.
  • Complete complex denials follow-up and appeals and support AR management and payment posting functions.
  • Identify, investigate, and resolve unpaid claims.
  • Research and resolve payment and adjustment discrepancies.
  • Submit claims’ reconsiderations and appeals.
  • Research payer policies.
  • Resolve patient queries and verify insurance coverage.
  • Present reports to Account Managers informing them of offshore KPIs and A/R health status.
  • Other tasks as needed.

Benefits

  • medical
  • dental
  • vision
  • 401(k)
  • paid time off
  • Paid Holidays
  • company bonus programs
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