RCM Solutions Architect

Medical Management, Inc. • Boise, ID

10d • $25 - $30 • Remote

About The Position

MedMan (Medical Management, Inc.) is seeking an RCM Solutions Architect who combines deep revenue cycle knowledge with strategic and analytical skills to design and implement improved systems. This role is crucial for architecting great billing operations, focusing on new client onboarding, complex client challenges, and cross-client process improvement. The Solutions Architect will work with Client Champions, RCM Specialists, and MedMan leadership to enhance client assessment, design, onboarding, and optimization processes at scale. The ideal candidate thinks in systems, holds high standards, and aims to build lasting solutions.

Requirements

• High school diploma
• 5+ years of hands-on experience in medical practice billing, including AR management, denial resolution, and charge entry
• 3+ years of experience in eCW and/or athena
• Demonstrated experience designing or leading process improvement initiatives in a billing or RCM environment
• Proficiency in MS Office

Nice To Haves

• Experience working the denials and redesigning the system that caused them
• Experience walking into a messy EMR and building a better architecture
• Ability to build documentation and workflows that others rely on long after moving on
• Systems thinking approach
• Holding oneself to a higher standard than others would

Responsibilities

• Lead the assessment and design phase of new client onboarding, evaluating EMR setup, billing workflows, payer contracts, and AR health.
• Identify gaps, inefficiencies, and structural risks in a new client's revenue cycle and build a rigorous remediation plan.
• Own the transition from "how they've been doing it" to "how MedMan does it," including EMR cleanup, workflow architecture, and process alignment.
• Serve as the primary point of contact for clients during onboarding and complex engagements, representing MedMan's expertise with authority and precision.
• Identify recurring patterns across clients and translate them into scalable, well-documented process architecture.
• Build new operational lanes, not patches, when common problems reveal a systemic gap.
• Drive post-implementation reviews and optimization cycles with a standard of continuous improvement.
• Communicate proactively with Champions and leadership, surfacing trends, flagging structural risks, and reporting progress with clarity and precision.
• Translate complex findings into well-reasoned recommendations that hold up under scrutiny.
• Raise the analytical standard of the team through the quality of thinking and rigor of documentation.
• Contribute to team discussions with insight and intellectual honesty; challenge assumptions when the data supports it.

Benefits

• Competitive Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED