RCM Projects Coordinator

Care Hospice

4h • Remote

About The Position

As an RCM Project Coordinator, you will play a key role in enhancing the efficiency and effectiveness of our Revenue Cycle Management team. This role involves partnering closely with RCM leadership and cross-functional teams to coordinate and implement projects that streamline workflows, improve tracking systems, and strengthen overall revenue cycle performance. You will drive meaningful improvements from system transitions to process optimization, supporting accuracy, compliance, and operational success. This is a remote position working Monday-Friday from 8 AM to 5 PM Eastern Standard Time Zone. Applicants must be authorized to work for ANY employer in the U.S. Care Hospice is a mission-driven, patient-centered leader in end-of-life care, providing exceptional hospice and palliative care. The company is guided by its vision to be the most trusted partner in hospice care, offering unwavering support, comfort, and compassion to patients and their loved ones. Care Hospice seeks dedicated professionals who believe in bringing dignity, peace, and human connection to every life they touch.

Requirements

• Minimum of 5 years of experience in revenue cycle, billing, or collections management
• Experience with EMR systems required
• Strong proficiency in Microsoft Office (Excel skills highly valued)
• Applicants must be authorized to work for ANY employer in the U.S.
• This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse (for Florida only)

Nice To Haves

• Associate’s degree in Accounting, Business Administration, or related field preferred
• Post-acute experience preferred (in revenue cycle, billing, or collections management)
• Knowledge of Medicare, Medicaid, and commercial payer guidelines and compliance preferred
• Netsmart experience a plus

Responsibilities

• Drive Process Improvement: Coordinate and support projects that enhance revenue cycle workflows, systems, and overall team efficiency
• Lead Project Execution: Manage timelines, track progress, and proactively address obstacles to ensure successful project completion
• Partner with Leadership: Collaborate with RCM leaders to prioritize initiatives and align projects with organizational goals
• Support System Enhancements: Play a key role in system transitions, including validating and reconciling accounts receivable data across platforms such as Netsmart and MatrixCare
• Ensure Data Accuracy: Conduct detailed, claim-level reviews to ensure alignment between tracking tools and system records
• Strengthen Operational Processes: Develop, implement, and monitor processes to improve consistency, accuracy, and performance across the revenue cycle
• Leverage Data for Insights: Assist with reporting, analysis, and ad hoc projects to support informed decision-making
• Promote Compliance Excellence: Maintain awareness of federal and state regulations related to billing, eligibility, and reimbursement to support compliant operations
• Collaborate Cross-Functionally: Work with internal teams to implement solutions and drive continuous improvement initiatives

Benefits

• Comprehensive Health, Dental, & Vision Insurance
• Company matching 401(k) to secure your future
• A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
• Tuition Reimbursement & Certification Assistance to support your professional growth
• Wellness & Discount Programs to help you lead a healthy and balanced life
• Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees