RCM MIR Supervisor

National Seating & Mobility•Franklin, TN

11h•Remote

About The Position

This position supports RCM Leadership in daily operations of the MIR team, including the training and coaching of staff. The role also collaborates with other department Leaders to ensure operational procedures are completed in accordance with company policy and within expected timeframes by providing actionable feedback and educational opportunities. Strong time management, organizational skills, and adaptability are essential for success in this position.

Requirements

High School Diploma or G.E.D. Required
Drug Test
Knowledge of government payer regulations desired
Extensive working knowledge of Funding, Billing and Collections for Medicare, Medicaid and Commercial payers
Good oral, written and communication skills
Working knowledge of Microsoft suite products
Proven record of excellent people skills including good communication and inter-personal skills
Strong leadership skills
Strong Team Player
Strong organizational skills and attention to detail
Ability to effectively present information and respond to questions from a variety of staff
Basic understanding of and willingness to learn and adopt professional and industry business standards/needs.

Nice To Haves

College Degree Preferred

Responsibilities

Supervises daily MIR team activities, making certain that all necessary MIR functions are handled timely and in accordance with National Seating & Mobility compliance policies and procedures.
Assist in hiring, training, mentoring, performance, continuous education, and career development of the MIR Team.
Motivates and inspires team members.
Perform routine auditing to assist in identifying coaching opportunities; Ensures the performance of staff is of a high standard.
Assist in development of SOP’s, training materials, guides and progress reporting.
Monitor and review productivity metrics and measure team against them.
Demonstrate ability to analyze information and think critically.
Work collaboratively with all NSM departments to assist and achieve results.
Collaborate with offshore MIR team and assist to resolve issues/provide feedback.
Performs any related duties assigned by the RCM Director. Carries out all position expectations in a professional manner and with minimal supervision.
Must maintain regular and predictable attendance.