RCAR Test Technician
About The Position
Vertiv is seeking a Senior Engineering Technician – Root Cause Analysis (RCAR Lab) in Delaware, Ohio to support advanced failure analysis and investigative activities on returned components and systems. This role bridges the gap between a traditional test technician and a failure analysis engineer, combining hands-on lab execution with analytical problem-solving and technical reporting. This position plays a critical role in supporting Vertiv’s Root Cause Analysis (RCAR) program by executing complex test procedures, troubleshooting electrical, mechanical and thermal systems, and contributing to data-driven failure investigations. The ideal candidate will demonstrate strong technical aptitude, ownership, and curiosity, with the ability to grow into a more advanced engineering-level analysis role over time.
Requirements
- 5+ years of experience in testing, troubleshooting, or technical analysis roles
- Strong hands-on experience with electrical and/or mechanical systems
- Demonstrated ability to troubleshoot complex systems and interpret schematics and technical documentation
- Experience using laboratory instrumentation (oscilloscopes, data loggers, power analyzers, etc.)
- Strong analytical and problem-solving skills with attention to detail
- Effective written and verbal communication skills
Nice To Haves
- Experience in failure analysis, root cause analysis, or investigative engineering environments
- Background in UPS systems, power distribution, thermal systems, or similar industries
- Familiarity with structured problem-solving methodologies (8D, FMEA, Six Sigma, Kepner-Tregoe)
- Experience supporting or contributing to technical reports or customer deliverables
- Exposure to advanced analysis methods (SEM, X-ray, materials analysis, etc.)
- Associate or Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field (or equivalent experience)
Responsibilities
- Perform detailed failure analysis and root cause investigations on returned components and systems to identify failure modes and contributing factors
- Execute and refine laboratory test procedures, methods of procedure (MOPs), and validation testing to generate accurate, repeatable, and traceable data
- Troubleshoot electrical, mechanical, thermal, and electro-mechanical assemblies using schematics, drawings, instrumentation, and system knowledge
- Collect, analyze, and document failure data to support RCAR conclusions and technical reporting
- Partner closely with engineering to evaluate failure hypotheses using structured methodologies (5-Why, Fishbone, FMEA, etc.)
- Support development of technical reports and contribute to customer-facing RCAR deliverables
- Operate and maintain advanced lab equipment and test systems (oscilloscopes, data acquisition systems, power quality analyzers, etc.)
- Support advanced analysis techniques such as X-ray, FTIR, SEM, or coordinate with internal/external labs as needed
- Own day-to-day lab operations including equipment readiness, calibration tracking, organization, and 5S activities
- Manage multiple concurrent investigations, ensuring timelines, priorities, and deliverables are met
- Interface with cross-functional teams including engineering, field service, quality, product, and suppliers
- Support continuous improvement of lab processes, test methods, and investigation efficiency
- Participate in product training and develop deeper system-level understanding of Vertiv technologies
- Contribute to building RCAR capability, documentation standards, and knowledge sharing across the team
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
