RbA Accounting & Finance Coordinator

Andersen Corporation • Jessup, MD

47d • $27 - $39

About The Position

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. Job Description: Our Capital region team is looking for an Accounting & Finance Coordinator! The Coordinator ensures accuracy in payments received from homeowners as well as payments to our subcontracting partners. They are responsible for eliminating discrepancies and ensuring timely collection of unpaid balances.

Requirements

• High school diploma or equivalent plus a minimum of 1 year Accounting/Finance experience.
• Advanced phone etiquette including qualified talk tracks involved in escalated collection calls with homeowners.
• Advanced word processing and spreadsheet skills
• Demonstrates ability to work and contribute in a team environment.
• Strong verbal and writing skills.
• Customer Orientation
• Flexibility & Positive outlook
• Negotiation Skills
• Detail Orientation

Responsibilities

• Accountable for managing AR with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction and maintaining lowest level of AR possible at all times.
• Enters payments from homeowners & enters labor payments to our partners
• Makes decisions on collections and works with managers on escalated cases involving final demand letters, property liens, etc.
• Responsible for managing and auditing accounts and access to 3rd party finance lender portals and admin payment portal.
• Maintains and reviews key performance indicators (KPI¿s). Audit and investigate as appropriate. Support and document implementation of process changes.
• Cross-training and assisting in other areas of the business as decided by supervisor.
• Investigates and resolves discrepancies involved with payments, refunds, financing, and business adjustments.
• Responsible for training of all team members in retail location for process payments in portals and Salesforce. Maintain training documentation for successful onboarding of new team members. Serve as POC for Corporate communications and partnering related to payments process at location.
• Other projects as assigned.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees