Rating Analyst

Heniff Transportation Systems•Oak Brook, IL

1d•Onsite

About The Position

The Rating Analyst is responsible for inputting, updating, and maintaining rating tariffs for individual customers, using the company’s TMW system. This position has a high level of focus on accuracy to ensure customers and drivers are billed and paid correctly.

Requirements

High School Diploma or GED
Strong experience with Microsoft Excel and Outlook
Become familiar with and understand the customer rate agreements
Detail oriented with good organizational skills and the ability to prioritize workload
Strong interpersonal skills
Demonstrated ability as a decisive problem solver
Proven ability to clearly organize and effectively convey information effectively to various levels of management
Demonstrated ability to be detail-oriented
Proven skill to focus attention on determining what can be done to make progress
Demonstrated ability to act as a team player and get involved in all aspects of the business function
Demonstrated ability to exercise independent judgment within defined practices and procedures to determine appropriate action
Demonstrated ability to analyze data and make process improvement recommendations
Ability to read, write and speak English proficiently

Nice To Haves

Associate or bachelor’s Degree
Preferred work experience in transportation
Data Entry Experience
Experience using TMW Software

Responsibilities

Understand and interpret multiple rate agreements / customer contracts
Set-up rating in TMW systems for billing department to be able to efficiently and accurately invoice customers.
Work with pricing and sales to ensure accurate information is entered and updated as needed.
Answer emails from dispatch and billing regarding rates and charges billable to a specific customer.
Work with customers and our collections department to answer questions regarding rating disputes and work to resolve any issues
Perform additional duties as required.