Rate Analyst - Global Forwarding

Livingston International•Boston, MA

2d•$22 - $33•Remote

About The Position

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Requirements

Strong operational knowledge of international Air and Ocean transportation requirements, including dangerous goods regulations, carriers, agent network, etc.
Exceptional communication and interpersonal skills, with ability to develop relationships with people at all levels in and outside of the Company.
Team player and collaborator – ability to work effectively with Operations, agents and our business partners in Canada and the US.
Customer focused problem-solving ability – ability resolve issues effectively.
Analytical ability.
Organized and detail oriented with the ability to multi-task, handle a large volume of work and meet time deadlines in a fast-paced environment.
Strong working knowledge of MS Office (Word & Excel).
3 years of related experience
Associates Degree or post-secondary education

Responsibilities

Provide quotes to clients, agents, and sales representatives within standardized time frames.
Assist freight operations and sales in handling rate requests.
Update and maintain quote logs and reports.
Maintain and update air and ocean freight carrier rates for the branch.
Analyse carrier net rates to ensure that the company is getting the best rates.
Keep client quotation updated and current as necessary in conjunction with Sales and Operations.
Network with and develop relationships with carriers, agents, and Livingston business partners.
Keep customers informed of industry changes, news, and regulatory changes by telephone and/or email.
Assist Sales department with quote follow up as required.
Assist and communicate with IFTS Manager Freight as required.
Perform other related duties as assigned by management.
Adhere to established policies and procedures.