Rapid Service Response Case Worker

Gemma ServicesPhiladelphia, PA
Hybrid

About The Position

The Case Worker for the Rapid Service Response (RSR) program is accountable to the RSR Supervisor. The Case Worker provides culturally sensitive family preservation services to ensure the safety of family members, empowers adults in the family to properly care for their children, and prevent unnecessary out-of-home placement. Operates with Gemma’s UNITED values and the Gemma Way to ensure safe, timely, and high-quality services in alignment with DHS RSR requirements. The RSR Case Worker ensures that all families receive an initial in home visit within 24 hours of Gemma receiving referral. Provides the services outlined below for up to 60 days for each family. Caseload can vary from 6-10 families per RSR Case Worker, providing a minimum of two hours per week of in-home/community service per family. The RSR Case Worker would facilitate beginning, mid-point (week 5), and closing (before week 8) joint meetings with the DHS Intake Worker; ensure documentation is shared with DHS. Further, the RSR Case Worker will assist with emergency procedures and incident reporting per DHS protocols and immediately reports all incidents of suspected or apparent child abuse and neglect.

Requirements

  • Bachelor’s degree in social work or a related field.
  • At least three (3) years of experience working with children and families, preferably in the child welfare system.
  • Must be available for evening hours.
  • Must have a flexible schedule in case of an emergency.

Responsibilities

  • Provide culturally sensitive family preservation services to ensure the safety of family members.
  • Empower adults in the family to properly care for their children.
  • Prevent unnecessary out-of-home placement.
  • Ensure all families receive an initial in-home visit within 24 hours of Gemma receiving referral.
  • Provide services for up to 60 days for each family.
  • Facilitate beginning, mid-point (week 5), and closing (before week 8) joint meetings with the DHS Intake Worker.
  • Ensure documentation is shared with DHS.
  • Assist with emergency procedures and incident reporting per DHS protocols.
  • Immediately report all incidents of suspected or apparent child abuse and neglect.

Benefits

  • Full medical insurance coverage at no cost to the employee
  • Eight (8) paid holidays
  • Over three (3) weeks of paid time off in the first year
  • Referral bonuses
  • Education assistance
  • Self-care funds for each program to participate in wellness activities
  • Opportunities for continuing education and professional growth
  • Work environment that balances helping with self-care and life balance
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