Ranger Supervisor

IHM Outdoors • Town of Henderson, NY

16d • Onsite

About The Position

As a Ranger Supervisor, you will assist and oversee the Rangers to ensure a smooth operation of the site set-up process for arriving and departing guests. This is a seasonal position from May - October.

Requirements

• Basic computer proficiency, including the ability to use email and the internet
• Flexibility to respond to resort needs during non-business hours
• Must have a valid driver's license
• Strong communication and organizational skills
• General knowledge of janitorial work, plumbing, electrical, and grounds maintenance
• Ability to provide legible written reports

Nice To Haves

• 6 months previous supervisory experience

Responsibilities

• Coordinate team selection and development and ensure team members comply with appropriate policies and procedures
• Check transient sites for daily departures
• Handle and resolve guest complaints and concerns, or refers them to the appropriate department
• Treat sites for fire ant infestation as requested and as a normal procedure when spotting units on-site
• Ensure trash is removed from recently vacated transient sites
• Inspect tied-down RVs and manufactures homes for cleanliness, rust, damage, and other problems prior to permitting their sale
• Answer questions concerning resort amenities, nearby attractions, stores, etc.
• Assist with leading guests' RVs to sites and site set-up as needed
• Record all calls for service on daily log sheets
• Provide guests with accessibility by patrolling the resort frequently and assisting them when needed
• Tag vehicles for removal by owner at unrented transient sites
• Coordinate repairs and maintenance of golf carts or other resort equipment with the Maintenance department

Benefits

• Seasonal Now and Later Bonus
• Referral bonus program to ANY of our locations
• Formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed