Ranger Supervisor
Equity LifeStyle Properties, Inc.•Palm Desert, CA
•Onsite
About The Position
ELS is hiring for the position of Ranger Supervisor in Palm Desert, California. The Ranger Supervisor supervises and trains all rangers and participates in the daily operations of the property.
Requirements
- High school diploma, or the equivalent.
- 2+ years in a customer service environment and working with a point-of-sale system.
- 2+ years in a supervisory position.
- Exceptional customer service and problem-solving skills.
- Strong communications and computer skills.
Nice To Haves
- Knowledge of the RV business is a plus.
Responsibilities
- Greet and register incoming members and guests.
- Distribute information to members and guests upon arrival and respond to questions about park rules and regulations.
- Maintain the property’s front entrance and ranger station appearance.
- Record and secure all fees collected at the ranger station.
- Make reservations and/or cancellations in the company’s point-of-sale system.
- Provide detailed reservation information to managers as needed.
- Handle cash and process credit card charges for reservations.
- Reconcile cash and credit records.
- Answer telephone and radio calls and relay messages to staff and members.
- Secure the facilities and amenities.
- Intervene in resort disturbances and respond to members and guest complaints.
- Patrol the property to ensure that resort rules and policies are followed.
- Supervise and train all property rangers.
- Performs on-call emergency service as required.
- Performs other duties as assigned.
Benefits
- medical, dental, and vision plans
- a generous 401(k) employer match
- paid vacations, holidays, and sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
