Range Safety Officer / Range Counter Associate

Governor’s Gun Club•Cobb County, GA

7d•Onsite

About The Position

The Range Safety Officer is responsible for the safety of all GGC customers and staff and are called upon to offer assistance for shooters using the range lanes. The primary duties are to supervise safe shooting activities and range operations for all shooters at all times, provide Range orientation for new shooters, and ensure that the entire facility and all operations are maintained at the highest standards. The Range Counter Associate provides the GGC experience to customers and members at the Range Counter by performing the following duties.

Requirements

Minimum of two years of experience
Must be 21 years of age.
High School Diploma or equivalent
Once hired, the GGC Range Officer must pass the NRA Certified Range Officer course, First Responder, and First Aid Training

Nice To Haves

Military experience preferred but not required.
Capability to draw back a bow of up to 70 lbs. preferred with or without reasonable accommodations.

Responsibilities

Ensure strict adherence to Standard Operating Procedure (SOP) for the GGC ranges at all times.
Monitor all activity on the shooting lanes at all times.
Assist customers with appropriate lane and target operation.
Promote and smoothly execute instructional programs and shooting events.
Know and follow emergency response plans when required.
Keep GGC’s ranges and associated areas sanitary and neat.
Maintain productive relationships with established customers and members.
Attend training as required by Chief Range Officer.
Work as a team player with all associates and departments of GGC.
Assist with ordering of targets/shells/other necessities for the ranges.
Fill trap machines in a timely manner.
Communicate in a professional and courteous manner with customers, members, and associates.
Maintain a well groomed, professional appearance at all times.
Process reservations and assign customers and members to lanes.
Distribute lane passes and IDs.
Check members into lounge alert.
Process rental of firearms.
Ensure all customers renting lanes watch the Safety Video and sign Safety Waiver.
Check for prohibited guns and steel ammo.
Ensure customers/members have proper ear and eye protection, closed toed shoes, before entering the ranges or shotgun viewing platform.
Answer members and customer questions and articulate membership benefits and pricing.
Stock range counter ammunition.
Check customer’s ammunition.
Clean rental eye and ear protection and vests.
Clean and maintain rental guns.
Run P.O.S system.
Answer customer/member questions in person and over the phone in a positive manner.
Sell memberships, merchandise and lockers.
Check out customers when purchasing guns.
Help to maintain cleanliness of common areas and restrooms.
Check phone voicemails and return customer phone calls.
Stay current with special events.
Communicate with RSOs to ensure smooth operation of the range and renting of guns.
Assist RSOs with reloading trap launchers as needed.
Follow opening and closing duties and ensure guns are in their proper place at all times.
Adhere to safety requirements at all times.
Provide first class service to our members, customers, and visitors; Manages difficult or emotional customer situations; Ensure items are stocked and priced accurately; Be knowledgeable of our membership programs to answer any questions in a positive manner.
Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
Observes all safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Promotes a harassment-free environment.
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.