Ramp Supervisor (Part-Time)

Piedmont Airlines•Kansas City, MO
•Hybrid

About The Position

Piedmont Airlines is seeking a motivated, reliable professional to join their Ground Handling Department as a Ramp Supervisor. This part-time position involves managing the operational activities of the department, conducting briefs, distributing training materials, creating schedules, and providing hands-on assistance to the training department. The ideal candidate will possess outstanding organizational skills, the ability to defuse conflicts, and familiarity with Microsoft Office Suite. This role reports to the General Manager.

Requirements

  • Outstanding organizational skills and ability to multi-task
  • Ability to work independently, set and meet own deadlines
  • Ability to work well with all levels of management and support staff
  • Able to defuse conflicts among team members
  • Familiarity with Microsoft Office Suite
  • Ability to work a flexible schedule
  • Valid driver’s license and clear driving record
  • 10-year Criminal History Records Check
  • Drug screen
  • Proof of high school or GED completion
  • Minimum 18 years of age

Nice To Haves

  • Previous airline management experience
  • Current Piedmont employee with a minimum six months of service
  • Knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents
  • Extensive knowledge of QIK, Sabre
  • Bachelor’s Degree in Aviation, Business, or related field

Responsibilities

  • Provide oversight and direct on-the-job training for new hires and recurrent training for existing employees in all ramp functions
  • Conduct briefing and distribution of training material/checklists to mentors
  • Create and coordinate schedules
  • Provide hands-on assistance to the Training Department along with feedback to direct managers
  • Approve employees for release to duty after completion of training programs
  • Coach and provide career development to the staff
  • Correct non-compliant behavior and impose disciplinary action as required
  • Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
  • Manage a staff of employees with varied duties
  • Perform administrative duties, including daily/weekly/monthly reports
  • Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems
  • Supervise, direct, and monitor personnel in the completion of their duties and adjust, as necessary, to ensure on-time performance and quality customer service
  • Provide support when employee absence affects the operation

Benefits

  • Paid training
  • Holiday pay
  • 401(k)
  • Vacation
  • Family travel on the American Airlines network
  • Medical
  • Dental
  • Bonuses awarded in accordance with company policies and applicable criteria
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