Lanai Air Ramp Service Agent (Kapalua)
About The Position
Lanai Air is a critical component to the delivery of “high quality-high touch” consistent service experience to every guest traveling, providing seamless “point to point” delivery between the Hawaiian Islands. The Ramp Service Agent is responsible for the overall cleanliness of the aircraft, vehicles, and ground equipment, as well as aircraft arrival/departure handling, cargo and baggage services, and guest transportation. This role involves participating in ground service during guest transitions through interisland airports, with a strong emphasis on guest and asset safety. The agent will collaborate with logistics coordinators, Western Aircraft crew, and the maintenance team, where clear communication is essential for smooth and safe operations. Pūlama Lāna‘i, the parent company, emphasizes honoring the island's history and celebrating its future, working with residents and businesses on Lanai and Oahu. The company values culture, collaboration, sustainability, economic diversity, community engagement, and land stewardship.
Responsibilities
- Responsible for overall cleanliness of the aircraft, vehicles, and ground equipment used in the operation.
- Responsible for aircraft arrival / departure handling.
- Responsible for cargo & baggage acceptance, loading and offloading.
- Responsible for guest transportation.
- Participate in the ground service during the arrival & departure process as guests transition through the interisland airports.
- Ensure safety of the guest and assets.
- Interact with the logistics coordinators & Western Aircraft crew & maintenance team.
- Communicate to ensure a smooth and safe operation.
- Conduct individual and business affairs in highest ethical and legal fashion.
- Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all.
- Build strong communication links with supervisors, peers, and employees.
- Continuously strive for excellence in the workplace, the Company environment, and as a Company representative.
- Comply with all Company policies and standards.
- Conduct business in alignment with the Mission, Vision, and Values of Pūlama Lāna‘i.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
