Agent, Ramp Service

TREGO DUGAN AVIATION OF GRAND ISLAND INCIndianapolis, IN
Onsite

About The Position

Every flight that departs on time starts on the ramp. As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft. From loading baggage and marshaling aircraft to operating ground equipment and maintaining a secure ramp environment, your work directly impacts the passenger experience and the success of our operation. No prior experience is required — we will train the right person. If you are dependable, safety-minded, and ready to work hard as part of a close-knit team, we want to hear from you.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must possess a valid driver's license.
  • Basic computer skills.
  • Must be able to read and write English.
  • Must pass a 10-year background check and pre-employment drug test.
  • Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
  • Must successfully attend and complete all required training.
  • No prior experience necessary — we will train the right candidate.

Nice To Haves

  • Prior experience in a physical, outdoor, or logistics-related role.
  • Experience operating heavy equipment, forklifts, or commercial vehicles.
  • Familiarity with airport or airline ground operations.
  • Ability to communicate in a second language is a plus.

Responsibilities

  • Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.
  • Operate ground service equipment (GSE) including tugs, belt loaders, and related equipment safely and in accordance with all regulations.
  • Marshal aircraft to and from gates; assist with aircraft pushback procedures.
  • Provide proper handling of baggage and items requiring special care.
  • Perform aircraft interior cleaning and lavatory servicing between flights.
  • Assist with commissary services including loading and unloading catering carts and galley supplies to and from aircraft in coordination with catering vendors.
  • Conduct aircraft security searches as required.
  • Ensure ramp areas are safe, clean, and free of Foreign Object Debris (FOD) at all times.
  • Inspect and maintain all ground equipment in proper working order; report any deficiencies immediately.
  • Communicate effectively with team members and other departments using a two-way radio.
  • Assist customer service agents and passengers with special needs as directed.
  • Follow all safety regulations, including proper use of ground equipment and required personal protective equipment (PPE).
  • Complete all required training.
  • Only complete tasks for which you are fully trained.
  • Report any safety hazard or incident immediately to your supervisor.
  • Other duties as assigned by management.
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