Ramp Lead

SFO•CA-San Francisco, CA

12d•Onsite

About The Position

As a Ramp Lead Agent, it is crucial to follow safety and security instructions based on internal and external regulations, including airline and regulatory requirements. This role involves providing water and lavatory services and requires full-time availability. Therefore, you should be open to working at any time.

Requirements

Must be physically able to perform the job's essential duties, including standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods.
You must be able to work effectively in a team environment.
Knowledge and experience as a RAMP LEAD about the operation of Ground Service Equipment is required.
Strong organizational and multitasking skills are a must.
Effective verbal and written communication skills are necessary.
You should have a flexible work schedule and be able to work evenings, weekends, and holidays.
You should be eligible to obtain the necessary credentials and clearances.
You should possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.

Nice To Haves

Basic computer literacy is preferred.

Responsibilities

Follow all safety and security instructions, both internal and external (i.e., regulations from airlines).
Manage your staff to provide excellent customer service.
Maintain an understanding of and adhere to all applicable federal, state, airport, and company regulations, policies, and procedures.
Build and maintain good relations with customers and airport authorities, report any irregularities, and take appropriate action.
Participate and contribute to both internal and customer meetings, conduct daily shift briefings and safety meetings, and perform daily/weekly audits.
Wear the required Personal Protective Equipment (PPE) appropriate for the job.
Guide airplanes to the gate, lift, load, unload, and transport passenger bags to/from aircraft, and drive and/or operate ground equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs, and more.
Push, pull, lift, and load up to 70 pounds (32kg) regularly.
Work outside in all types of weather and around jet machinery noises.
Other duties as assigned.