YQT - Ramp Agent

The Talent Team at Perimeter Aviation•Thunder Bay, ON

3d•Onsite

About The Position

Reporting to the Manager, Ramp Operations the Ramp Agent is responsible for the sorting, loading and unloading of baggage, freight and equipment out of Company aircraft, focusing on the Service Level agreement to ensure that customer service is met along with on-time performance.

Requirements

High school diploma or General Education Degree (GED) equivalent
Must possess valid driver’s license
Must qualify for and obtain an Airside Vehicle Operator’s Permit
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Physically able to perform all listed job duties
In good general health and able to lift and bend, carrying loads of up to 50lbs

Nice To Haves

Previous warehouse and/or Ramp experience is considered an asset
Previous aviation operation experience is considered an asset
Forklift license or completed applicable training considered an asset
Indigenous and Cultural Awareness Training considered an asset

Responsibilities

Sort, load and unload baggage, freight and equipment
Tow and marshall aircraft, drive and fuel equipment, de-ice aircraft, install and uninstall aircraft seats and equipment, service aircraft lavatories, ensure that airside areas are organized and clean
Perform physically-demanding tasks effectively using the safest and most efficient methods possible
Ensure that on time performance policies and procedures are met and adhered to
Ensure that customer service standards are met or exceeded
Communicate effectively with other Ramp Agents, the Ramp Supervisor and the Aircraft Load Coordinator to meet deadlines safely and efficiently
Monitor customer safety at all times and assist customers in a friendly and courteous manner
Adhere to and operate within safety policies, procedures and practices, attending and completing all safety training
Provide courteous, prompt, accurate and careful handling of customer baggage, airfreight (continuous lifting, loading/unloading, sorting and transfer of baggage and freight)
Assist Flight Crew with off-loads at various aircraft destinations as assigned
Provide assistance with ramp set-up and storage of equipment and baggage
Complete general warehouse duties, which may include but not limited to completing and verifying manifests, shipping and receiving, customer services, organizing fridge and freezers, cleaning and organizing the warehouse, operating forklifts, etc.
Perform additional duties as assigned