Rambassador - Admissions Assistant (Work Study Only)

Texas Wesleyan University Portal•Fort Worth, TX

21h•Onsite

About The Position

Are you passionate about Texas Wesleyan and have a desire to assist prospective students with the admissions process? Are you seeking a flexible on-campus job? Do you like speaking in a large group setting and assisting one-on-one over the phone? In this position, students will have the opportunity to represent Texas Wesleyan in several ways. Through the Rambassador program, students will receive training and develop skills in problem-solving, public speaking, professionalism, organization, time-management, and interpersonal skills.

Requirements

Must be a current Texas Wesleyan student eligible for Work Study.
Ability to speak in a large group setting and assist one-on-one over the phone.
Willingness to learn and retain information regarding the admissions process, academic programs, campus events, and other information about Texas Wesleyan.
Ability to conduct campus tours on foot.
Ability to maintain professionalism and provide quality customer service.
Must be able to arrive early for assigned tour times.
Must participate in mandatory Rambassador training prior to the start of the semester and ongoing training.

Nice To Haves

Passionate about Texas Wesleyan.
Desire to assist prospective students with the admissions process.
Seeking a flexible on-campus job.

Responsibilities

Create and maintain a positive and welcoming atmosphere for all campus visitors.
Serve as an advocate for the University by greeting and orienting campus visitors.
Serve as front desk support for the Office of Admissions, including answering phones, running errands, and keeping track of inventory.
Serve as a tour guide for the Office of Admissions, leading prospective students and families on campus tours.
Assist in maintaining an organized and tidy lobby, offices, and storage areas.
Prepare for campus tours by arriving early, becoming familiar with registered guests, and distributing promotional materials.
Create rapport with prospective students and families through conversations.
Provide specific information about the size, academics, student life programs, facilities, value, and history of Texas Wesleyan during tours.
Maintain professionalism by providing quality customer service in an accurate and timely manner when assisting students over the phone or in person.
Conduct campus tours on foot, ensure the safety of the group, and ensure all visitors adhere to university policies and guidelines.
Examine facilities and infrastructure on a regular basis and notify supervisor if repairs are needed.
Provide support for the admissions staff by assisting with event set-up and clean-up, keeping the fridge stocked with water bottles, helping keep the staff breakroom clean, and performing mail runs and other errands on campus.
Participate in mandatory Rambassador training prior to the start of the semester, as well as ongoing training and staff development.
Possess knowledge of or be willing to learn and retain information regarding the admissions process, academic programs, campus events and other information regarding Texas Wesleyan.
Attend meetings to stay up to date on information, schedule, and events.