Railroad Field Operations Assistant Manager

Qualdoc•Allentown, NC

1d•Onsite

About The Position

We are looking for an experienced Assistant Manager to support field teams working on emergency railroad operations, derailment response, specialty lifting, railcar repairs, and track maintenance. This is a hands-on leadership position for someone comfortable working in fast-moving field environments, supporting Supervisors, coordinating crews, solving operational issues, and maintaining strong safety and customer service standards.

Requirements

Experience in railroad, heavy equipment, construction, or related field operations preferred.
Previous experience leading or managing field teams.
Working knowledge of DOT and FRA regulations.
Experience operating or working around heavy equipment such as cranes, trucks, and excavators.
Ability to understand crane load charts and rigging requirements.
Strong leadership, communication, coaching, and problem-solving skills.
Ability to use Microsoft Office and learn operational software.
Valid driver's license with a clean driving record.
Ability to complete required safety training and certification programs.

Nice To Haves

Class A or Class B CDL preferred.

Responsibilities

Support Supervisors with the planning and execution of multiple field projects.
Coordinate assignments, manpower, equipment, and project priorities.
Monitor job progress, schedules, costs, and customer requirements.
Provide hands-on direction and assistance during field operations and emergency calls.
Visit job sites regularly to evaluate safety, quality, productivity, and potential risks.
Work directly with railroad customers, field partners, and regulatory agencies.
Coach, train, and mentor employees while assisting with hiring and performance management.
Help with workforce planning, budgeting, and forecasting.
Review payroll, labor hours, equipment usage, and project records for accuracy.
Monitor equipment condition and coordinate repairs, maintenance, or replacement when needed.
Assist with customer development, relationship management, and industry events.
Identify operational problems and implement practical solutions.
Ensure work complies with DOT, FRA, and company safety requirements.