NAR Rail Operations Manager
About The Position
The NAR Rail Operations Manager leads a critical logistics function supporting NAR operations. This role is responsible for strategizing, executing, and continuously improving rail transportation operations in a fast-pace environment, while leading a high-performing team. The Rail Operations Manager must possess strong decision-making skills to quickly process information and propose a recommendation to support business needs when assets are constrained. The position partners closely with Supply Chain, Procurement, AMS, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (3–5 year) strategy.
Requirements
- Bachelor’s degree required
- 5+ years of relevant industry experience, including leadership responsibilities.
- Experience managing complex operations
- Strong analytical, communication, and decision-making skills.
- Demonstrated success in people leadership, team development, and performance management.
- Experience with SAP or similar ERP systems; strong MS Office skills.
- Track record in operational excellence, SOP development, safety, compliance, and supplier management.
Nice To Haves
- Master’s degree preferred.
- APICS, Lean Six Sigma, CPIM, or similar certifications are a plus
Responsibilities
- Drive operational excellence, safety, and compliance; support crisis and incident management.
- Directly lead, supervise, and develop the NAR rail operations team (8-9 direct reports).
- Serve as first escalation point for service issues
- Connect with Logistics Business Managers to understand critical business initiatives, forecasts, and help develop plans to support
- Thought partner for annual RFP’s with sourcing team
- Translate procurement and logistics strategies into operational KPIs, performance dashboards, and action plans.
- Identify process gaps and lead improvement projects to drive operational excellence.
- Build strong relationships with internal stakeholders, external carriers/partners, and 3rd party vendors critical to the success of rail operations
- Oversee and optimize rail fleet program across multiple production sites and storage locations
- Cascade strategic goals into clear team objectives and monitor performance against targets.
- Potential travel to other sites and industry events as needed
Benefits
- Base pay plus performance-based incentive opportunities
- Comprehensive medical, prescription-drug, and dental coverage
- Health Savings Account option
- Vision coverage
- Optional life insurance
- Critical-illness protection
- Financial-planning tools
- Family-building assistance (adoption, pregnancy, and fertility resources)
- Parental leave
- Confidential Employee Assistance Program counseling
- 401(k) with a company match
- Additional annual retirement contribution from Eastman
- Eleven paid holidays
- One personal day
- Paid time off
- Paid vacation
- Access to mentorship, learning resources, and leadership programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
