Radiology Transport-Courier PD Variable.

AHMC Healthcare•Monterey Park, CA

About The Position

The transporter brings patients between nursing units and designated units or ancillary departments for procedures. The role also collects requisitions, requests, and physicians’ orders from patient care units and delivers them to designated ancillary departments. Other courier duties include collecting non-stat medications from the pharmacy and test results from the clinical laboratory file sorter and distributing them to designated nursing-unit contacts. The transporter makes hourly runs according to the runner schedule. Transporters and runners reporting to nursing administration are cross-trained in both duties. The role supports safe, timely patient transport and communication with patients, families, and hospital staff. Duties include identifying patients, preparing them for transport, using appropriate safety precautions and equipment, observing isolation and universal-precaution procedures, and assisting CT/MRI technologists with patient screening. The transporter also completes assigned courier tasks and contributes to patient care, staff orientation, continuing education, and safe hospital operations.

Requirements

At least six months of acute hospital experience.
Current BLS certification from the American Heart Association, or completion by the end of orientation.
Proficiency in written and oral communication.
Intermediate computer skills.
High school diploma or equivalent.

Nice To Haves

Knowledge of medical terminology and/or recent medical or radiology office work experience.

Responsibilities

Transport patients between nursing units and designated units or ancillary departments for procedures.
Collect requisitions, requests, and physicians’ orders from patient care units and deliver them to designated ancillary departments.
Pick up non-stat medications from the pharmacy and test results from the clinical laboratory file sorter, and distribute them to designated nursing-unit contacts.
Make hourly runs to areas listed on the runner schedule; transporters and runners reporting to nursing administration are cross-trained for both duties.
Identify and report patients’ behavioral or physical changes to the appropriate person.
Help determine whether a patient is ready to leave the nursing unit and obtain additional transport assistance when indicated.
Organize and prioritize work to complete assignments, meet patient needs, and minimize procedural delays; seek additional work during slow periods.
Implement the patient-care plan based on the health care team’s assessment.
Cover patients appropriately to support comfort and privacy, and transport them to designated locations in accordance with hospital policy and at a safe, comfortable speed.
Observe isolation techniques, universal precautions, and other applicable hospital policies.
Identify patients before transport; check apparatus such as an arm board and chart; and apply appropriate safety measures, including securing patients on gurneys and raising side rails.
Assist CT/MRI technologists with patient screening before examinations.
Complete duties delegated by the AND or shift supervisors in a timely manner and confirm that tasks are completed.
Communicate openly and promptly with patients, significant others, and team members; give accurate, objective handoff information to the oncoming shift; and maintain effective communication with hospital staff.
Listen to patients, keep patients and families informed, provide emotional support, and communicate compassionately and effectively.
Report and document unusual occurrences through the established hospital system and bring hazardous conditions to management’s attention; follow handoff communication procedures.
Participate in teaching or orienting new personnel and in continuing education relevant to the assigned area, with written documentation as required.
Operate equipment and perform job duties safely; attend staff meetings, in-services, and continuing education opportunities.
Respect patients’ individuality, privacy, dignity, and needs, and treat internal and external customers respectfully.
Identify oneself to patients and significant others as responsible for patient care and to colleagues; encourage professional communication.
Maintain confidentiality and safeguard medical records and patient information in accordance with department policies and HIPAA regulations.
Follow procedures for handling and using hazardous substances and use proper techniques to prevent injury to oneself and others.
Consider patients’ developmental needs, health concerns, culture, and religious values in care and communication; involve patients and families in care and education appropriately for the patient’s age and understanding.
Consider life-stage physical and psychological changes when planning care and patient safety; recognize age-specific physiological parameters and developmental, cultural, and age-specific differences in pain experience, assessment, and management within scope of practice.
Perform other duties as assigned.