About The Position

MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sales, service, training, parts and supplies in the nation. MXR is a full-service medical imaging company, offering an array of services that rival OEM service programs. The MXR product portfolio is diverse in options of new, used and reconditioned equipment for CT, MR, ultrasound, DR, CR, x-ray and ultrasound probes. The assortment of consumable and durable goods spans multiple product categories including film, radiation protection, contrast and contrast-delivery systems, patient positioning and transport, markers, quality assurance, phantoms, and much more. As a Radiology Technologist - Account Manager (Diagnostic Imaging Equipment/Service/Parts/Supplies), you will manage and expand an assigned territory by strengthening existing relationships and delivering responsive, solutions-based support across imaging equipment, service contracts, parts, probes, and supplies. This role is fully remote (Boston, MA) with ~50–60% travel and a Monday–Friday 8:00 AM–5:00 PM schedule, with occasional evenings/weekends.

Requirements

  • Certified Radiologic Technologist (R.T., CT, or MR)
  • 3–5 years of sales and/or radiology equipment technical experience
  • Knowledge of B2B imaging solutions and service contracts
  • Executive-level communication
  • Proficiency with MS Office and CRM tools (e.g., Salesforce)

Responsibilities

  • Manage and expand an assigned territory by strengthening existing relationships and delivering responsive, solutions-based support across imaging equipment, service contracts, parts, probes, and supplies.
  • Maintain the current customer base.
  • Identify upsell/cross-sell opportunities.
  • Lead post-sale support and issue resolution.
  • Act as the customer voice internally.
  • Sell new X-ray service contracts and support renewals.
  • Grow medical supplies sales.
  • Sell ultrasound equipment/parts/probes.
  • Coordinate with service, manufacturers, and sales leaders.
  • Prepare weekly activity/market reports.
  • Maintain accurate CRM records.
  • Review CRM notes, open requests, and renewal timelines, then prioritizing outreach to accounts across your territory.
  • Align stakeholders on next steps, confirm timelines, and document progress so internal teams can execute smoothly.
  • Plan travel days in blocks to maximize face time with key departments.
  • Focus on follow-ups, pricing/quote review, and keeping weekly activity and market updates current on non-travel days.
  • Shift between tactical details (status checks, documentation, coordination) and higher-level conversations with department leaders and executives—keeping communication clear, accurate, and timely.

Benefits

  • Competitive Salary ($65,000/year)
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Paid Time Off
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