Radiology Tech Assistant
About The Position
Capital Health is a leading healthcare provider in the region, offering progressive, quality patient care through two hospitals, an outpatient center, a satellite ED, and an extensive network of primary and specialty care. The Capital Health Medical Group comprises over 600 physicians and providers. The organization is committed to attracting top talent and offers competitive compensation. This Radiology Tech Assistant position focuses on delivering a respectful, caring, attentive, and efficient patient-centered experience. Key responsibilities include assisting with imaging exams, performing clerical duties such as record keeping, and maintaining high-quality services. The role requires effective communication with patients, families, and all care providers, fostering positive working relationships with staff. The assistant will check orders for completeness, schedule exams, determine procedure urgency, and adhere to established protocols, quality assurance guidelines, and regulatory requirements. Duties also involve coordinating work assignments for smooth workflow, setting up imaging rooms with proper isolations, verifying patient identity, explaining studies clearly, providing patient resources, safely transporting and transferring patients using appropriate devices, and ensuring patient comfort and modesty during positioning. Professional and ethical conduct is expected, along with maintaining a clean, orderly, and well-stocked area. The assistant will accurately record patient exams, follow billing procedures, rotate within departments for coverage, notify staff of equipment malfunctions, and adhere to corporate and departmental policies.
Requirements
- High school diploma or equivalency
- No previous experience required
- AHA BLS (Non-Licensed must obtain before end of orientation period)
- Basic computer skills
- Basic life support training
- Able to remain calm and professional in fast-paced imaging environment with potential of being exposed to severely ill and injured patients
Responsibilities
- Commits to providing a respectful, caring, attentive, and efficient patient-centered experience to all patients, family members, visitors, providers and co-workers
- Remains competent in assisting with imaging exams
- Assists with diagnostic exams
- Performs clerical duties including record keeping
- Maintains high quality services
- Communicates effectively with patients and families as well as all care providers
- Interacts with staff and co-workers in a manner that promotes positive working relationships
- Checks orders for complete information and appropriateness criteria
- Schedules exams as needed
- Obtains sufficient information to determine whether the procedure should be performed immediately or within a specific time frame
- Adheres to established section and organizational protocols, quality assurance guidelines, and regulatory requirements
- Assists with coordinating work assignments to ensure a smooth workflow
- Sets up imaging room to coincide with the scheduled examination
- Ensures room includes the use of proper isolations and precautions when needed
- Verifies patients with patient name and date of birth
- Provides quality customer service and explains all studies to patient in a clear and concise manner
- Provides information and resources to patient and family
- Safely transports patients from location to location utilizing appropriate mode of transport and proper “hand-off” communication tools to receiving departments and other locations
- Safely transfers patient to and from carts, beds, and wheelchairs utilizing multiple lifting devices
- Positions the patient, ensuring patient comfort and modesty
- Exhibits caring attitude when relating to patients
- Engages in a professional and ethical conduct
- Maintains a clean, orderly, and well-stocked area
- Accurately records patient exams and follows proper billing procedures
- Rotates within departments for proper coverage and support as required
- Notifies appropriate staff when equipment malfunctions
- Adheres to corporate and departmental policies and standard operating procedures (SOPs)
- Performs other duties as assigned
Benefits
- Retirement Savings and Investment Plan
- Disability Benefits – Short Term Disability (STD)
- Sick Time Off
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
