Radiology Systems Analyst Supervisor

Children’s Hospital of Philadelphia•Philadelphia, PA

39d•$104,600 - $138,600

About The Position

A System Analyst Supervisor is a senior level position in the System Analyst job family. A person in this position will be required to work with and across teams of analysts to provide advanced level support for their customers. Performs advanced system configuration changes and maintenance to support the lifecycle of the application. Recommends design enhancements and changes for complex systems. Required to manage other staff and lead teams. Subject Matter Expert in their domain.

Requirements

Bachelor's Degree - Required
At least five (5) years experience working within a healthcare environment and within Information Systems - Required
Excellent communication and teamwork skills including conflict resolution. (Required proficiency)
Advanced critical thinking, problem-solving and troubleshooting skills. (Required proficiency)
Proficient skills in Microsoft Office products (Word, Excel, Power Point, etc.). (Required proficiency)
Ability to facilitate meetings with senior leaders and cross functional groups (Required proficiency)
Advanced documentation skills (Required proficiency)
Mentoring and teaching of staff (Required proficiency)
Ability to lead and manage others (Required proficiency)

Nice To Haves

Bachelor's Degree Computer Science, IS, Business, or Healthcare - Preferred
5+ years of hands-on experience administering PACS, RIS, EHR, and other clinical imaging systems, including a strong working knowledge of DICOM and HL7 workflows.
Subject matter expertise across multiple PACS and radiology application platforms (Visage, PowerScribe, and Epic Radiant preferred).
Strong understanding of radiology workflows, with the ability to collaborate effectively with radiologists, physicians, technologists, IT teams, and other clinical stakeholders within a large healthcare setting.
ARRT, CIIP, or equivalent certification preferred.

Responsibilities

Performs operational support, maintenance and system configuration as defined in departmental operating procedures and recommends operational and process improvements.
Identifies, analyzes and resolves data and system issues of advanced complexity.
Works independently and leads teams in support of team initiatives and projects; manages cross functional work teams.
Demonstrates advanced proficiency in gathering requirements, developing specifications, preparing and reviewing documentation.
Develops, validates and executes comprehensive test plans.
Performs 24/7 on call support if applicable.
Communicates effectively, negotiates changes, and assists in prioritization of tasks with clients, vendors, colleagues, and senior leadership.
Acts as a Subject Matter Expert in their area of application or domain.
Educates and coaches other team members; provides quality reviews of other work products such as system documentation and requirements.
Directly supervises team members, delegates, coach’s staff and enforces compliance with department and hospital policies and procedures and provides feedback to staff and management.
May be required to travel to/from and work in the various CHOP locations, including patient care areas.
May be required to travel for mandatory certifications.
May be designated a “Health Care Worker”
May be required to represent DTS and/or present to various Hospital Clinical and/or Operations committees.