Radiology Support Clerk - Radiology Administration/Suppo (HPW) - PT - Varied

Capital Health•Hopewell, VA

1d•Onsite

About The Position

Performs a variety of clerical tasks which support various diagnostic imaging services. Provides overall support service functions according to radiology practice standards to ensure optimal department functions. Performs requests for release of radiology records, according to radiology practice standards, to ensure customer satisfaction.

Requirements

High school diploma or GED.
No previous experience required.
Excellent verbal and written communication and strong organization skills.
Fundamental knowledge of computers.

Nice To Haves

Experience in a medical related field with medical terminology and human anatomy coursework, preferred.

Responsibilities

Accesses PACS and accurately identifies patients studies.
Prints images, or burns CD from PACS on a timely basis.
Executes prompt retrieval of radiology reports, for review by authorized individuals, inclusive of faxing reports, as evidenced by customer satisfaction.
Serves as the first point of contact for visitors and callers.
Greets and announces visitors and notifies appropriate staff member.
Answers and screens telephone calls and takes accurate messages.
Responds to inquiries from callers and visitors or refers to department staff.
Copies records and other information as needed.
Sorts and distributes department mail as it arrives.
Interacts appropriately with customers via telephone and in person to gather and obtain appropriate information relating to exam including insurance information, referrals, and prescriptions.
Orders imaging examinations per physician orders on a timely basis.
Ensures accurate documentation of exam information.
Helps facilitate multi-study patients between modalities.
Ensures unit is appropriately supplied with the necessary forms and supplies.
Facilitates the movement of patients into and out of the department.
Coordinates with patient transport as needed.