About The Position

Frederick Health is seeking an emergency relief Radiology Support Assistant ll / Patient Transporter to work 8-12 hour shifts with weekend rotations. The Radiology Support Assistant II is a functional position under the direct supervision of the Imaging Supervisor and participates as a member of the patient care team. This role assists imaging technologists by transporting patients to all modalities and helping to move patients to and from imaging equipment. Computer knowledge is required for coordinating transports using a worklist and tracking board. The position requires the ability to observe and obtain information from various sources including EMR, PACS, and basic ED monitor functions. The individual must understand the range of treatment needed by patients and report significant findings to appropriate caregivers to ensure proper care for pediatric, adolescent, adult, and geriatric patients. The Radiology Support Assistant II also performs non-technical and clerical tasks related to imaging services, such as order entry, preparing forms, preparing image reproduction, disseminating information for inpatients, and answering/directing calls. The role supports the Frederick Health mission, vision, and core values, adhering to the FH Compliance Program and Standards of Behavior.

Requirements

  • Ability to interact effectively with patients, staff and the public.
  • Ability to perform duties with minimal direction.
  • Effective use of proper body mechanics when handling patients, supplies and equipment.
  • Ability to safely operate patient care equipment such as beds, stretchers, wheelchairs and patient lifts.
  • Ability to handle a physically demanding environment.
  • Must possess excellent customer relation’s skills avoiding antagonism and conflict.
  • Ability to understand and respond to oral and written instructions.
  • Good oral and written communication skills.
  • Good telephone etiquette.
  • Data entry and keyboard skills.
  • High school diploma or knowledge, skills and abilities to successfully perform duties.
  • CPR Certification.
  • Must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups: Infant, Child, Adolescent, Adult, Geriatric.

Nice To Haves

  • Knowledge of Medical terminology preferred.

Responsibilities

  • Greets, receives and transports patients to designated area.
  • Works cooperatively as a team to service customers.
  • Assists technologists as needed in preparing for the examination, transfer IV pump/fluids, drains, NG tubes, and catheter bags with care and ensure lines are transferred safely according to hospital policy.
  • Assists technologists in the performance of examinations or procedures, including patient positioning as appropriate.
  • Serves as a “stand-by” during imaging examinations and procedures.
  • Answers telephones and directs calls within the department and facility.
  • Prepares forms and requisitions.
  • Order Entry, ensuring accuracy of patient information, procedures and ordering physician information.
  • Preparation of image reproduction, photocopying and faxing as needed.
  • STAT phone call protocol, and disseminating information for inpatients to ordering physicians and nurses.
  • Knowledge and utilization of Microsoft Word, Outlook and Excel software.
  • Executes a variety of tasks associated with data entry into the PACS, HIS, and RIS systems.
  • Ensures accuracy of all data entry.
  • Purges files in accordance with current policies.
  • Applies Standard Precautions.
  • Maintains orderliness & cleanliness of assigned areas.
  • Removes soiled linen from rooms and department.
  • Restocks rooms with clean linen and/or supplies.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-Term Income Replacement
  • Long-Term Disability
  • Paid Time Off
  • 403B retirement plan with employer match
  • Free financial planning sessions
  • Educational assistance program
  • Employee Assistance Program
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