Radiology Service Coordinator

Radiology Partners

21h

About The Position

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. The Radiology Service Coordinator position involves monitoring imaging systems and worklists, escalating issues per established procedures, ensuring exam accuracy and completeness, running required operational reports, communicating effectively with radiologists, physicians, and client teams, handling incoming support calls and making outbound calls as needed (non-sales), and performing data entry while maintaining clear documentation and communication with team members.

Requirements

• Background in Service Desk, Technical Support, Call Center, or Customer Service roles
• Strong verbal and written communication skills with a problem-solving mindset
• Ability to work independently in a fast-paced, continuously evolving environment
• Proficiency in Microsoft Office Suite and ability to follow documented procedures

Nice To Haves

• Familiarity with medical terminology, PACS, and EHR/EMR systems preferred

Responsibilities

• Monitor imaging systems and worklists, escalating issues per established procedures
• Ensure exam accuracy and completeness; run required operational reports
• Communicate effectively with radiologists, physicians, and client teams
• Handle incoming support calls and make outbound calls as needed (non-sales)
• Perform data entry and maintain clear documentation and communication with team members

Benefits

• Competitive benefits package – eligibility begins the month after hire with tiered options
• Compensation reviews and career growth opportunities
• Flexible schedules to support work-life balance
• Generous PTO plans and paid holidays
• Annual discretionary bonus
• Competitive total rewards packages
• Health & wellness coverage options
• 401k benefits
• Broad range of other benefits such as family planning and telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed