Radiology Service Coordinator (11:00 AM- 7:00PM)

Radiology Partners

1d•Onsite

About The Position

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. The position involves monitoring imaging systems and worklists, escalating issues per established procedures, ensuring exam accuracy and completeness, running required operational reports, communicating effectively with radiologists, physicians, and client teams, handling incoming support calls and making outbound calls as needed (non-sales), performing data entry, and maintaining clear documentation and communication with team members. Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences. Radiology Partners provides radiologists and support teammates with an inclusive and supportive workplace culture that promotes success and helps drive the excellent service we provide to our patients, referring physicians, clients and communities. We are Great Place to Work-Certified™ and believe in a community of belonging where all teammates have a voice at the table. Our shared mission, values and principles are foundational to everything we do.

Requirements

Background in Service Desk, Technical Support, Call Center, or Customer Service roles
Strong verbal and written communication skills with a problem-solving mindset
Ability to work independently in a fast-paced, continuously evolving environment
Proficiency in Microsoft Office Suite and ability to follow documented procedures

Nice To Haves

Familiarity with medical terminology, PACS, and EHR/EMR systems preferred

Responsibilities

Monitor imaging systems and worklists, escalating issues per established procedures
Ensure exam accuracy and completeness; run required operational reports
Communicate effectively with radiologists, physicians, and client teams
Handle incoming support calls and make outbound calls as needed (non-sales)
Perform data entry and maintain clear documentation and communication with team members

Benefits

Competitive benefits package – eligibility begins the month after hire with tiered options
Compensation reviews and career growth opportunities
Flexible schedules to support work-life balance
Generous PTO plans
Paid holidays
Proudly Certified as a Great Place to Work for Five Consecutive Years
Competitive total rewards packages
Health & wellness coverage options
401k benefits
Family planning
Telehealth