Radiology Scheduling Coordinator - Imaging

The Employment Team at Hattiesburg Clinic, P.A.•Hattiesburg, MS

3d•Onsite

About The Position

The Radiology Scheduling Coordinator performs a variety of administrative and patient-facing duties, including general office tasks, greeting patients, receiving written orders from physician offices for Radiology procedures, scheduling patient appointments in the appropriate order, and providing preparation instructions to patients and providers prior to examinations. The Scheduling Coordinator also answers phones, manages multiple work queues to schedule appointments, and places appointment reminder calls. In addition, Scheduling Coordinators are trained to perform receptionist duties, including checking patients in for their procedures, directing patients to and from the lab, and assisting with phone coverage.

Requirements

High school diploma or equivalent
Strong discretion and ability to handle confidential information
Composure in fast-paced, high-pressure environments
Willingness and ability to learn new technologies
Dependable, punctual, and highly detail-oriented
Strong multitasking and independent-work capabilities
Excellent written and verbal communication skills
Accurate documentation skills
Ability to follow established workflows consistently
Proficient in all Microsoft Office applications, including Outlook, Teams, Word, Excel, and PowerPoint.

Responsibilities

Greeting patients
Receiving written orders from physician offices for Radiology procedures
Scheduling patient appointments in the appropriate order
Providing preparation instructions to patients and providers prior to examinations
Answering phones
Managing multiple work queues to schedule appointments
Placing appointment reminder calls
Checking patients in for their procedures
Directing patients to and from the lab
Assisting with phone coverage