Radiology Scheduler

HUTCHINSON CLINIC P A INC • Hutchinson, KS

3d • Onsite

About The Position

To greet, instruct, and schedule patients in an efficient and timely manner. To provide patients with more than they expect.

Requirements

• Up to six months of similar or related experience.
• Equivalent to a high school education.
• Knowledge of anatomy and medical terminology.
• Ability to multi-task, prioritize and organize work.
• Ability to communicate clearly and effectively.
• Ability to react calmly to emergency situations.
• Ability to interpret, adapt, and apply established guidelines, yet be flexible to meet the individual needs of the patient.
• Ability to work with general supervision, structuring own work patterns within the general outline, referring unusual situations or problems to the supervisor.
• Ability to work effectively during periods of stress resulting from patient flow and office demands.
• Skills in operating a computer.
• Skills in establishing and maintaining effective working relationships with patients, staff, and the public.
• Skills in recognizing and responding to patient's needs.
• Manual and finger dexterity and eye-hand coordination for operation and repair of all departmental equipment.
• Lifts and carries items weighing up to 30 pounds.
• Exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
• Work may be repetitious at times.

Nice To Haves

• Maintains professional, considerate, and congenial work relationships with patients, staff and the public.
• Observes strict rules of patient confidentiality.
• Maintains accurate patient records.
• Schedules procedures either in person or by telephone in a prompt, courteous and helpful manner.
• Answers the telephone, takes messages and provides information in a professional manner.
• Keeps work area clean, organized and stocked.

Responsibilities

• Schedules patients either by phone or in person in a prompt, courteous and helpful manner.
• Reschedules or cancels appointments at the patient's or doctor's request.
• If a patient cancels, makes a note to be put in the patient's chart indicating such and the reason, if possible.
• Verifies and updates necessary patient information or transfers patient to appropriate source for updating information.
• Greets patients and public in a prompt, courteous, and helpful manner.
• Answers telephone, takes messages, and provides information in a professional manner.
• Determines if the patients are in the correct area and instructs them if they are not.
• Asks required Medicare/insurance questions and has patient sign the appropriate form when necessary.
• Logs all films/CD's coming into the Clinic into the RIS system and directs them to the appropriate area.
• Performs related work as required.
• Keeps work area clean and stocked with forms and all necessary supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED