Radiology Reading Room Assistant

Mercy Cedar Rapids • Baltimore, MD

6d • Onsite

About The Position

This position supports Mercy's philosophy of patient centered care by performing a wide range of services and skills, while focusing on customer service. These tasks include but are not limited to; medical scheduling, medical orders, Advance Beneficiary Notification (ABN), image transfer, HIPAA, consent to release guidelines, maintaining a high level of written and oral communications, including use of the MARTII for non English-speaking patients. The position works as the central point of contact connecting radiologists, patients, providers, and technologist to facilitate the best possible care. Uses various technologies to share images with other healthcare organizations. Assists providers with the radiology ordering process. Coordinates communication between central scheduling and imaging areas, prioritizing time sensitive and urgent level data. Adheres to consent to release guidelines for imaging records, and HIPPA guidelines by obtaining accurate authorization to release information. Works collaboratively with the Mercy/St. Luke’s School of Radiology. Processes Radiology release of information (ROI) requests and documents in the Electronic Health Record (EHR). Processes digital orders and enters orders in the HER. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Requirements

• Accuracy in oral and written communications.
• Excellent customer service skills.
• Ability to perform multiple tasks with constant interruption.
• Strong public relation skills with evidence of good judgment.
• Must have ability to work well on diverse team of peers.
• Associates Degree or equivalent medical experience required.
• Basic Cardiac Life Support certification in accordance with American Heart Association.

Nice To Haves

• One year experience in medical field or secretarial position preferred.
• Experience in medical terminology and anatomy preferred.
• Knowledge of Medical or diagnostic procedures preferred
• Experience using Microsoft Office applications preferred.
• Current or prior certification with an imaging accrediting body such as the American Registry of Radiologic Technologists (ARRT) preferred.

Responsibilities

• Works as the central point of contact connecting radiologists, patients, providers, and technologist to facilitate the best possible care.
• Uses various technologies to share images with other healthcare organizations.
• Assists providers with the radiology ordering process.
• Coordinates communication between central scheduling and imaging areas, prioritizing time sensitive and urgent level data.
• Adheres to consent to release guidelines for imaging records, and HIPPA guidelines by obtaining accurate authorization to release information.
• Works collaboratively with the Mercy/St. Luke’s School of Radiology.
• Processes Radiology release of information (ROI) requests and documents in the Electronic Health Record (EHR).
• Processes digital orders and enters orders in the HER.
• Other duties as assigned.
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Benefits

• Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
• Mercy is an equal-opportunity employer.
• We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree