Radiology Reading Room Assistant

Mercy Cedar Rapids • Baltimore, MD

8d • Onsite

About The Position

This position supports Mercy's philosophy of patient centered care by performing a wide range of services and skills, while focusing on customer service. These tasks include but are not limited to; medical scheduling, medical orders, Advance Beneficiary Notification (ABN), image transfer, HIPAA, consent to release guidelines, maintaining a high level of written and oral communications, including use of the MARTII for non English-speaking patients.

Requirements

• Accuracy in oral and written communications.
• Excellent customer service skills.
• Ability to perform multiple tasks with constant interruption.
• Strong public relation skills with evidence of good judgment.
• Must have ability to work well on diverse team of peers.
• One year experience in medical field or secretarial position preferred.
• Associates Degree or equivalent medical experience required.
• Basic Cardiac Life Support certification in accordance with American Heart Association.

Nice To Haves

• Experience in medical terminology and anatomy preferred.
• Knowledge of Medical or diagnostic procedures preferred
• Experience using Microsoft Office applications preferred.
• Current or prior certification with an imaging accrediting body such as the American Registry of Radiologic Technologists (ARRT) preferred.

Responsibilities

• Works as the central point of contact connecting radiologists, patients, providers, and technologist to facilitate the best possible care.
• Uses various technologies to share images with other healthcare organizations.
• Assists providers with the radiology ordering process.
• Coordinates communication between central scheduling and imaging areas, prioritizing time sensitive and urgent level data.
• Adheres to consent to release guidelines for imaging records, and HIPPA guidelines by obtaining accurate authorization to release information.
• Works collaboratively with the Mercy/St. Luke’s School of Radiology.
• Processes Radiology release of information (ROI) requests and documents in the Electronic Health Record (EHR).
• Processes digital orders and enters orders in the HER.
• Other duties as assigned.
• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees