Radiology /CT Technologist, Full Time, Varied shift (72)

East Tennessee Children's HospitalKnoxville, TN
Onsite

About The Position

Performs a variety of diagnostic procedures utilizing ionizing radiation for diagnosis of disease processes and delineation of both normal/abnormal anatomy as well as pathological conditions in areas of the human body. This role requires maintaining up-to-date knowledge and skill levels in areas of expertise such as Portable, C-arm, Fluoroscopy, Digital Radiography (DR), and Computed Radiography (CR). The technologist is responsible for the safe operation of equipment, adherence to Quality Control guidelines, State and Federal regulations, and department policies. They will utilize the Picture Archiving and Communications System (PACS) and Community Wide Scheduling (CWS), and must demonstrate proficiency in Radiation and MRI Safety and Protection techniques, including ALARA, Dosimetry, Shielding, Collimation, and Magnetic field awareness. The position also emphasizes providing excellent patient care, maintaining strict patient confidentiality, promoting effective working relationships, and contributing to a positive team environment. The technologist will also be responsible for assisting in other areas as needed, ensuring cost-effective use of supplies, and applying Lean principles.

Requirements

  • High School/GED Required.
  • Completion of an accredited Radiological program.
  • Registered by the American Registry of Radiographic Technology (ARRT) or Registry eligible.
  • New graduate or 1 year of general radiology experience required.
  • Ability to operate various x-ray equipment, fluoroscopic and auxiliary equipment to produce quality images.
  • Ability to work flexible hours-alternate shift, rotates on call for evening, weekend and holiday coverage.
  • Able to adapt to new programs and equipment upgrades as radiological field advances.
  • Effective organizational and time management skills.
  • Effective written and verbal communication skills.
  • Utilize two patient identifiers: name and date of birth.
  • Verify the Meditech order with the physician's order.
  • Reviews, approves and enters information in a timely and accurate manner after each patient.
  • Notifies the department and/or PACS manager of any errors or outstanding problems with completing patient data.
  • Maintains strict patient confidentiality at all times.
  • Refrains from discussing customers or personal matters within customers' hearing.
  • Uses judgment to exercise delegated authority to work with others in a proactive way to troubleshoot operational and programmatic problems.
  • Resolves differences in a spirit of cooperation, creates solutions which benefit all parties, especially ancillary services’/department’s customers.
  • Develops and fosters good verbal and written communication skills with the ability to communicate effectively in person and on the phone with patients, visitors, and hospital/medical office personnel.
  • Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required.
  • Frequent sitting with some walking, standing, squatting, bending and reaching is required.
  • Keyboard/computer use and/or repetitive motions may be required.

Nice To Haves

  • Pediatric experience preferred.

Responsibilities

  • Performs a variety of diagnostic procedures utilizing ionizing radiation for diagnosis of disease processes and delineation of both normal/abnormal anatomy as well as pathological conditions.
  • Maintains up-to-date knowledge and skill levels in areas of expertise (Portable, C-arm, Fluoroscopy, Digital Radiography DR, Computed radiography CR).
  • Ensures safe operation of equipment and accessories with proper warm-up exposure, daily QC and good reporting techniques.
  • Follows proper shutdown procedures for scanning and processing equipment, cleans equipment without damaging it, and keeps assigned area clean and organized.
  • Adheres to Quality Control guidelines, State and Federal regulations, and department policies/procedures.
  • Utilizes the Picture Archiving and Communications System (PACS) by creating and importing CDs and notifying the department and/or PACS manager of any errors or outstanding problems.
  • Completes Safety Reports and basic scheduling in Community Wide Scheduling (CWS).
  • Demonstrates Radiation and MRI Safety and Protection techniques to minimize hazards (ALARA, Dosimetry, Shielding, Collimation, and Magnetic field).
  • Performs correct exam on correct patient using two patient identifiers (name and date of birth) and verifies the Meditech order with the physician's order.
  • Follows the PACS and Meditech workflow, reviewing, approving, and entering information in a timely and accurate manner.
  • Consults with the radiologist on duty to assure correct scanning parameters when necessary.
  • Provides excellent patient care and creates an environment in which customers feel valued and respected.
  • Demonstrates a caring and interested manner, listening carefully to customers' questions and concerns, paraphrasing statements, and seeking feedback.
  • Handles telephone calls and in-person contacts in a friendly, courteous, and sensitive manner.
  • Helps patients feel comfortable by introducing self and calling patients by their name.
  • Provides explanations to patients about upcoming exams and procedures, using appropriate terminology.
  • Keeps patients informed about actions to be taken.
  • Promptly and courteously provides the information and services requested by customers.
  • Effectively communicates and problem-solves with customers, taking the initiative to seek assistance from others.
  • Provides consistent and timely follow-through to ensure all customer requests are addressed.
  • Maintains composure, efficiency, and a positive, customer-service oriented manner when interacting with all customers.
  • Makes every attempt to defuse potentially volatile situations, speaks calmly and firmly, expresses compassion and understanding, and provides constructive suggestions for resolution.
  • Seeks assistance from co-worker, management, physician, or other appropriate person when immediate resolution is not forthcoming.
  • Maintains strict patient confidentiality at all times.
  • Refrains from discussing customers or personal matters within customers' hearing.
  • Promotes effective working relations and works effectively as part of a department/unit team.
  • Uses judgment to exercise delegated authority to work with others in a proactive way to troubleshoot operational and programmatic problems.
  • Resolves differences in a spirit of cooperation, creating solutions which benefit all parties.
  • Recommends changes to policies, procedures, and department environment to enhance the department's ability to provide optimum service.
  • Develops and fosters good verbal and written communication skills.
  • Contributes to an environment that is conducive to the clinical education of students, other healthcare trainees, and employees.
  • Willingly accepts other assignments as deemed necessary by department management, including helping out in front office, transporting patients, and/or QA projects.
  • Utilizes hospital resources and time respectfully and accountably.
  • Proactively assists in other areas when patient volume is low in assigned area.
  • Ensures that supplies are utilized in a cost-effective manner and charged appropriately.
  • Seeks out innovative solutions for problems affecting care and/or service.
  • Applies Lean principles and participates in Lean board.

Benefits

  • CORE values of Compassion, Ownership, Respect, and Excellence
  • Culture of team engagement
  • Moments that matter – every interaction, every time
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