About The Position

Vision Radiology is seeking a Radiology Assistant to provide administrative support for the Company’s diagnostic radiology clinical staff, clients, and technical support team. This is a Remote, Part-Time Flex position, requiring 10-20 hours per week with the possibility of additional hours for coverage. The role operates on a Night-Shift schedule, including weekends and holidays, and can be performed anywhere within the United States. A high-bandwidth, stable internet connection is essential.

Requirements

  • Ability to work evening/night shifts required
  • Minimum 1 year of Medical/Healthcare experience is required
  • Previous Technologist, Radiology Assistant, or imaging experience required
  • Strong written and verbal communication
  • Strong customer focus with excellent customer service
  • Strong ability to multitask due to periods of high-volume workload on any given day
  • Excellent time management skills
  • Ability to act independently and make decisions that achieve optimal results
  • Proficient computer skills
  • Team-oriented with the ability to work with all levels of management
  • Ability to work efficiently in a remote environment

Nice To Haves

  • Prior work experience in an administrative or customer service role preferred

Responsibilities

  • Accept safety and quality of patient care, treatment, and services as a responsibility and priority
  • Answer phone calls from hospitals during peak hours
  • Assist with resolving client questions/concerns that do not require a radiologist
  • Notify radiologists or the appropriate Vision staff member with client questions to ensure issues are resolved in a timely manner
  • Re-fax and send HL7 (studies that a client is unable to locate)
  • Partner with IT to troubleshoot exams that are not coming through
  • Perform minor troubleshooting with clients
  • Reach out to the appropriate contact at the hospital to gather any information that may have been left out of the information sent over to Vision
  • Inform the Radiologists of high-priority studies (stroke, AI stat, ROB, ICH), change exam priority, and monitor to ensure they are read as soon as possible
  • Inform Radiologist of follow-up study that belongs to them
  • Assign and remove prior comparison studies on the list that were sent for comparison

Benefits

  • 401(k) Program
  • Employee Assistance Program
  • Employee Discount Programs
  • Variety of additional company perk programs (Health & Wellness, Learning & Development, etc.)
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