Radio Communications Dispatcher I FT I Day I University
About The Position
The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Requirements
- High School Diploma or Equivalent
- Customer service 1-3 years
- Knowledge of medical and non-medical dispatching procedures, medical terminology, computers, and general hospital operations.
- Excellent customer service skills.
- Ability to operate standard word processing, spreadsheet and database applications.
- Ability to operate standard office equipment.
- Ability to understand radio communications and to communicate with a variety of individuals clearly and precisely.
- Ability to understand and prepare written materials at a moderate level, such as transportation logs.
- Ability to set priorities, coordinates multiple tasks, and maintains control of work flow.
Nice To Haves
- Healthcare environment 1-3 years
Responsibilities
- Receives all telephone calls and radio messages for patient transport and relays information received to appropriate parties.
- Logs calls appropriately as they come in over the computer or by telephone.
- Provides assistance as needed and checks equipment as needed for proper functioning.
- Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow associates to ensure a professional, responsible and courteous environment.
- Performs other job functions as assigned or requested.
Benefits
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The Associate may be required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
