Racquets Front Desk Attendant
About The Position
Founded in 1894, The Washington Golf & Country Club (WGCC) is a distinguished private club known for its tradition of excellence, refined atmosphere, and outstanding member service. With panoramic views of the D.C. skyline and a legacy of hospitality spanning more than a century, WGCC offers an extraordinary member and guest experience. The club is seeking a part-time Front Desk Attendant to work three evenings a week in its Racquets facility. This role requires a friendly, professional, and service-oriented individual who will serve as a key point of contact for members and guests, ensuring a welcoming experience while maintaining efficient front desk operations during evening hours.
Requirements
- Previous customer service or hospitality experience preferred
- Strong interpersonal and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using reservation systems and basic computer applications
- Professional appearance and demeanor
- Availability to work evenings, weekends, and holidays
Nice To Haves
- experience with systems like Paylocity or club software is a plus
Responsibilities
- Greet members and guests warmly and provide exceptional service consistent with club standards
- Manage racquets desk operations including court reservations, lesson scheduling, and check-ins
- Answer phone calls and respond to member inquiries in a timely and professional manner
- Coordinate with tennis and racquets professionals regarding schedules, clinics, and events
- Process payments for lessons, clinics, merchandise, and guest fees
- Maintain accurate records of court usage, reservations, and daily transactions
- Ensure the front desk and surrounding areas are clean, organized, and well-stocked
- Communicate effectively with other departments to support overall club operations
- Enforce club policies and ensure a positive and respectful environment for all members
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
