Racquet Sports-Pro Shop Attendant- part time -8am -1pm weekdays or 7am-3pm weekends

The Club at Quail Ridge•Boynton Beach, FL

10d•Onsite

About The Position

Love racquet sports and enjoy working with people? Join our Racquet Sports team as a Pro Shop Attendant! Help our members with purchases, reservations, equipment, and day-to-day Pro Shop needs while providing friendly, personalized service. A great part-time opportunity with a consistent schedule! Responsible for Racquet Pro Shop, Court & Instruction Reservations, and Tennis & Pickleball Operations.

Requirements

Must have computer skills, including use of Microsoft Office programs, Internet, and basic database.
Knowledge of commonly used concepts, practices, and procedures within a country club.
Efficiently handle multiple calls to customers, members/subscribers, vendors and the general public.
Respond to member inquiries in a courteous and friendly manner.
Must possess excellent interpersonal and conflict resolution skills.
Must possess excellent written and verbal communication skills.
Must possess excellent organizational skills and coordinate and complete tasks with limited supervision.
Must be a detail-oriented individual and possess time management skills.
Must maintain high-performance standards.
Simple computational skills (Add, Subtract, Multiply, Divide, Percents)
Ability to deal effectively and tactfully with all employees, management and members.
High School Diploma and/or equivalent required.
Required AED/CPR/First Aid certification (Will train)
Must have effective verbal and written communication skills.
Efficiently handle multiple calls to customers, members/subscribers, and the general public.
Respond to member inquiries in a courteous and friendly manner.
Computer experience required, including but not limited to Word, Outlook, Excel & Publisher

Nice To Haves

Tennis, Pickleball or Fitness experience preferred.
Country Club experience preferred.

Responsibilities

Personally provide warm, friendly & enthusiastic service (with a smile) to members & guests.
Provide members & guests with accurate information on the Racquet sports program which includes tennis & pickleball leagues, instruction & events.
Assist members/guests with court, instruction or Racquet sports event reservations.
Use the Computer, IPAD and phone in a professional manner which includes returning calls promptly.
Taking clear, detailed & precise phone messages that include name, phone number, time of call & message.
Efficient with credit card machine and on-line reservation systems.
Registering & collecting the appropriate guest fees.
Supervise & monitor afternoon & early evening Racquet Sports building & grounds.
Assist in the selling and marketing Racquet Sports pro shop inventory.
Assist Operations Manager with specific assigned tasks.
Assist Director of Racquet Sports with any duties as needed.
Secure and lock tennis facility prior to leaving.
Perform other tasks as assigned by management.