Racquet Instructor

Mauna Lani•Waimea, HI

1d•Onsite

About The Position

The Racquet Instructor will lead the daily operations of the tennis program, ensuring exceptional service and a first-class experience for members and guests. Design, implement, and promote innovative tennis clinics, private lessons, junior development programs, camps, and specialty events for players of all ages and skill levels. Provide high-quality private and group instruction that emphasizes skill development, sportsmanship, and enjoyment of the game. Organize and oversee leagues, round robins, mixers, tournaments, exhibitions, ladder competitions, and social events that encourage participation and build community. Develop strategies to increase lesson participation, court utilization, and overall program revenue while supporting membership growth and retention. Welcome and orient new members to the tennis facilities, programs, and services, helping them become active participants within the club. Build strong relationships with members and guests by providing personalized service, recognizing individual needs, and delivering memorable experiences. Promote the club's tennis and racquet sports offerings through member outreach, resort partnerships, and special events. Collaborate with club leadership on programming, budgeting, marketing initiatives, and seasonal events to maximize participation and member satisfaction. Ensure all tennis courts, equipment, and surrounding facilities are maintained in excellent condition and meet the highest standards of safety, cleanliness, and presentation. Monitor court reservations, lesson scheduling, and daily operations to maximize efficiency and enhance the member experience. Enforce club policies and professional standards while maintaining a safe, positive, and respectful environment for all participants. Assist with racquet demonstrations, equipment recommendations, merchandise sales, and stringing services when applicable. Stay current on industry trends, teaching methodologies, and USTA/PTR/USPTA best practices to continually enhance programming and instruction. Support other Sports Club and resort activities as needed to promote a collaborative team environment.

Requirements

Must be able to speak, read and write English and give clear and specific instructions while performing essential functions.
Must possess an excellent understanding of the game of golf.
Must possess knowledge of working within the confines of collective bargaining settings.
Must possess strong verbal and interpersonal skills.
Must be able to comply with all House Rules and Company/Departmental policies and guidelines.
Daily tasks may include occasional lifting of items up to 50 lbs.
May be required to travel to locations on company property and travel when necessary.
Ability to work a flexible schedule, including weekends, holidays, and special events.
CPR/AED and First Aid certification, or ability to obtain upon hire.

Nice To Haves

Previous experience leading tennis programming at a private club, resort, or high-end recreational facility preferred.
Current PTR, USPTA, or equivalent professional certification preferred.
Strong teaching ability for players of all ages and skill levels.
Excellent communication, leadership, and interpersonal skills.
Proven ability to build relationships and deliver exceptional hospitality.
Self-motivated, organized, and capable of managing multiple priorities in a dynamic environment.
Maintains active memberships in appropriate professional organizations.

Responsibilities

Lead the daily operations of the tennis program.
Design, implement, and promote innovative tennis clinics, private lessons, junior development programs, camps, and specialty events.
Provide high-quality private and group instruction.
Organize and oversee leagues, round robins, mixers, tournaments, exhibitions, ladder competitions, and social events.
Develop strategies to increase lesson participation, court utilization, and overall program revenue.
Welcome and orient new members to the tennis facilities, programs, and services.
Build strong relationships with members and guests.
Promote the club's tennis and racquet sports offerings.
Collaborate with club leadership on programming, budgeting, marketing initiatives, and seasonal events.
Ensure all tennis courts, equipment, and surrounding facilities are maintained in excellent condition.
Monitor court reservations, lesson scheduling, and daily operations.
Enforce club policies and professional standards.
Assist with racquet demonstrations, equipment recommendations, merchandise sales, and stringing services.
Stay current on industry trends, teaching methodologies, and USTA/PTR/USPTA best practices.
Support other Sports Club and resort activities as needed.