Qlispe Raceway Park - Raceway Ambassador

Kalispel Tribe Careers•Airway Heights, WA

2d•Hybrid

About The Position

The Raceway Ambassador is responsible for creating a welcoming and enjoyable experience for racers, guests, and visitors at Qlispé Raceway. This position supports admissions, merchandise sales, guest services, and event operations while delivering exceptional hospitality and ensuring a safe, organized, and professional environment. Successful team members are dependable, customer-focused, adaptable, and enjoy working in a fast-paced entertainment setting.

Requirements

High school diploma or GED.
At least one year of customer service, hospitality, retail, or related experience.
Strong communication and interpersonal skills.
Ability to provide exceptional guest service in a fast-paced environment.
Basic computer skills, including Microsoft Office and point-of-sale systems.
Ability to handle cash accurately and responsibly.
Strong attention to detail and organizational skills.
Ability to exercise sound judgment and solve routine problems independently.
Ability to work collaboratively with coworkers across departments.
Successfully passing a pre-employment drug screening.
Successfully passing a background investigation.
Obtaining and maintaining a Tribal Work Permit.

Nice To Haves

Previous experience working at racing events, sporting venues, or live entertainment events.
College coursework or technical training in hospitality, business, or a related field.

Responsibilities

Welcome guests and racers while providing outstanding customer service.
Sell admissions for Raceway events using cash and credit card transactions.
Sell Raceway merchandise and maintain accurate inventory and cash balances.
Answer guest questions and provide accurate information regarding events, facilities, and services.
Assist with entertainment and special event operations as assigned.
Balance cash drawers and accurately document transactions.
Safeguard company assets by following established cash-handling procedures.
Follow all Kalispel Tribe Internal Controls and Northern Quest policies and procedures.
Provide courteous and professional telephone service.
Maintain a clean, organized, and guest-ready work area.
Demonstrate flexibility by assisting other departments when needed.
Maintain dependable attendance and punctuality.
Perform additional duties as assigned.