Race & Sports Book Dual Rate Supervisor

Landry's, LLC.•Biloxi, MS

3d•Onsite

About The Position

This role is responsible for providing a high level of customer service to patrons as an expert in sports betting options. The Dual Rate Supervisor is responsible for the operations of the Race and Sports Book during assigned shifts, including approving or denying wagers, scheduling staff, and ensuring compliance with gaming and company regulations. This position also involves supervising ticket writers, assisting the Race & Sports Book Manager with risk and liability monitoring, serving as the liaison for technology and transaction providers, setting up and posting sporting events, maintaining video screens, updating customer sheets, assisting customers, opening and closing the book, and assisting with department schedules, employee hours, PTO requests, and Title 31/casino MTL oversight.

Requirements

High school diploma or GED equivalent
Previous accounting or money-handling experience
Basic math skills
Must be able to obtain Mississippi Gaming Commission Work Permit
Minimum age requirement is 21.
At least 2 years of Sports Book Supervisory experience. Which must include, bookmaking, Horse Book experience, and knowledge of all sports or equivalent work experience.
Able to work well with fellow Supervisors and ticket writers.
Excellent interpersonal and communication skills (verbal and written), fluent English and articulate.
Ability to work efficiently, independently and cohesively, consistently producing quality results.
Be able to work all shifts and all days of the week.
Must be able to obtain a Mississippi Gaming Commission Work Permit.
Minimum age requirement is 21.

Responsibilities

Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures
Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service
Accurately write and pay valid sportsbook tickets
Have a full understanding of all wagers offered on the betting board with the ability to explain to customers as needed
Create starting banks for tellers and receiving and counting banks at the end of each shift
Observe and report unusual or suspicious wagering patterns or transactions
Clean and maintain the Front and Back of House work areas - inform necessary persons of any supply shortages
Ability to work weekends, night shift, and holidays as needed.
Supervising all ticket writers.
Assist the Race & Sports Book Manager in monitoring and making recommendations on Race & Sports Book risk and liability, leading up to and during sporting events.
Assist Race & Sports Book Manager as Golden Nugget’s Point person/liaison for all Race & Sports Book Technology and Transaction Providers.
Setting up and posting all sporting events.
Maintaining all video screens for horse racing, games, etc.
Updating and maintaining all customer sheets.
Assisting Golden Nugget customers and answering all questions.
Opening and closing the Race & Sports Book each day.
Assist in creating and maintaining department schedules.
Assist in updating and maintain Employee hours and PTO requests.
Assist in overseeing and maintaining Title 31 and casino MTL’s.