Répartiteur bilingue/bilingual dispatcher - quart de nuit/night shifts

XTL Transport, Logistics, DistributionVaudreuil-Dorion, QC
Onsite

About The Position

XTL Transport is currently seeking an experienced Dispatcher to join our dynamic operations team. The ideal candidate will have a proven track record in planning, dispatching, and monitoring transportation activities, while managing the day-to-day performance of a fleet of drivers. This role plays a vital part in ensuring operational efficiency, regulatory compliance, and top-tier service in a fast-paced, high-demand environment.

Requirements

  • Minimum of 1 year dispatching experience or a combination of logistics/transportation education
  • Understanding of dispatch systems with a willingness to learn
  • Proficiency in Microsoft Office (Excel, Outlook, etc.)
  • Bilingual proficiency
  • Strong motivation to learn and grow within the industry

Nice To Haves

  • TMS experience an asset

Responsibilities

  • Plan, dispatch, and monitor driver performance to ensure efficient and on-time deliveries
  • Maintain constant communication with drivers through phone and internal messaging tools
  • Monitor and respond to operational emails in real-time
  • Assign and adjust trips dynamically based on load demands, driver availability, and customer requirements
  • Help manage a fleet of drivers by overseeing schedules, attendance, and compliance
  • Manage and monitor driver Hours of Service (HOS)
  • Plan efficient delivery routes in accordance with company policies and customer needs
  • Create and manage cross-border documentation (ACE/ACI)
  • Communicate clearly with drivers performing both domestic and Canada–US cross-border deliveries
  • Update dispatch systems with real-time and accurate information (TMS experience an asset)
  • Coordinate with warehouse teams, customers, and internal departments
  • Resolve service issues promptly or escalate when necessary
  • Maintain administrative records related to dispatching and fleet utilization
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