R&D Product Tester

Cartesian Systems • Cambridge, MA

1d • $65,000 - $80,000 • Onsite

About The Position

Cartesian is seeking an R&D Product Tester to join their growing team. This role is hands-on and impact-driven, focusing on product testing, field operations, and data collection within retail environments. The successful candidate will evaluate product performance, collect and validate data, identify issues, and ensure technology reliability. This position requires curiosity, attention to detail, a strong sense of ownership, and enjoyment in problem-solving and collaborating with various teams. The role involves regular travel to retail stores and occasional regional travel.

Requirements

• 1+ years of experience in a technical, operational, support, research, testing, or related role
• Strong attention to detail and ability to execute rigorous, repeatable testing processes
• Experience running scripts and working with technical tools
• Basic Python programming or scripting experience
• Strong problem-solving skills and ability to work independently in ambiguous environments
• Excellent written and verbal communication skills
• Professional, customer-facing demeanor
• Ability and willingness to travel regularly to retail locations
• Reliable, accountable, and highly organized
• Associate's or Bachelor's degree in a technical field or equivalent practical experience

Nice To Haves

• Experience with product testing, field testing, QA, or beta testing
• Experience collecting, validating, or analyzing data
• Experience in retail, customer support, customer success, field operations, or deployment roles
• Familiarity with Python, SQL, or data analysis tools
• Experience supporting data pipelines, data quality monitoring, or operational tooling
• Spanish language proficiency
• Startup or early-stage company experience

Responsibilities

• Conduct product testing and data collection in retail store environments
• Travel to customer sites to evaluate system performance under real-world conditions
• Collect, validate, and analyze datasets used to improve product accuracy and reliability
• Test new product features, mobile applications, and workflows before deployment
• Investigate bugs, edge cases, and unexpected behavior, providing detailed feedback to engineering teams
• Perform basic scripting, troubleshooting, and debugging to support testing activities
• Improve and document testing and data collection processes to increase quality, consistency, and efficiency
• Assist with map edits, data quality reviews, and operational support activities
• Collaborate closely with engineering, product, and operations teams to prioritize issues and drive improvements
• Become a product expert and help represent customer and field perspectives within the organization

Benefits

• Work on hard, real-world problems with immediate and visible impact
• Join a small, highly technical team with significant ownership and autonomy
• Build systems that are deployed and used globally
• Collaborative, thoughtful, low-ego culture focused on learning and execution
• Opportunity to become a product expert and grow into roles across operations, deployment, testing, and product
• In-person team culture in the heart of Kendall Square, Cambridge

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree