About The Position

CWILL is a post-purchase and retention suite built for Shopify brands, offering tools to reduce support tickets, recover revenue from returns, and foster customer loyalty. The engineering teams are developing next-generation SaaS products, including AI-powered customer service tools and SEO optimization products. This role is part of the R&D Management Trainee program, designed for recent graduates or those with 1-2 years of experience. Trainees will be embedded in a product engineering team, working on production systems with mentorship from senior engineers, with the goal of growing into engineers who can independently own modules and make technical decisions. The role involves working on various product teams such as Order Tracking, Loyalty & Referrals, Pop-up & Email Marketing, AI Chat, and SEO & Speed.

Requirements

  • Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
  • Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP
  • Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases
  • Basic SQL and database understanding (MySQL or PostgreSQL)
  • Able to read documentation, debug systematically, and own your work through completion
  • Reliable and communicative — you surface problems early and follow through on commitments

Nice To Haves

  • Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis
  • AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation
  • Shopify app development, independent store tech, SEO tools, or SaaS product experience
  • Internship at a tech or SaaS company; open source contributions or personal project portfolio
  • Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.)
  • Active GitHub profile with consistent commit history
  • Competitive programming background (ACM, LanQiao Cup, etc.)
  • Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.)
  • Mandarin Chinese communication ability

Responsibilities

  • Build features across the full stack with a backend focus: APIs, business logic, data processing, and third-party integrations
  • Participate in technical solution design, coding, integration testing, and deployment
  • Take ownership of the quality of the features you build and deliver them to spec
  • Assist with production bug investigation, root cause analysis, and resolution
  • Use logging, monitoring, and database tools to trace issues methodically
  • Contribute to ongoing improvements in system stability, performance, and code maintainability
  • Follow team engineering standards: code reviews, documentation, and testing
  • Proactively communicate progress, risks, and blockers
  • Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
  • As you grow, take on increasing ownership of modules and technical decisions

Benefits

  • 401(k)
  • PTO
  • Paid Holidays
  • Insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service