CWILL is a post-purchase and retention suite built for Shopify brands, offering tools to reduce support tickets, recover revenue from returns, and foster customer loyalty. The engineering teams are developing next-generation SaaS products, including AI-powered customer service tools and SEO optimization products. This role is part of the R&D Management Trainee program, designed for recent graduates or those with 1-2 years of experience. Trainees will be embedded in a product engineering team, working on production systems with mentorship from senior engineers, with the goal of growing into engineers who can independently own modules and make technical decisions. The role involves working on various product teams such as Order Tracking, Loyalty & Referrals, Pop-up & Email Marketing, AI Chat, and SEO & Speed.
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Job Type
Full-time
Career Level
Entry Level