Quote Specialist I

Transcat, Inc.•REMOTE,

7d•$18 - $22•Remote

About The Position

Transcat is a leading calibration and compliance services provider in North America and beyond, with over 1,000 employees across various roles. The company emphasizes a values-based culture and offers opportunities for career growth, training, and development. They provide competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement plans, and a stock purchase plan. This role is primarily responsible for using business systems to accurately and efficiently process product and calibration quotes and orders, and may also involve answering customer inquiries via telephone regarding products and calibration services.

Requirements

Associates Degree required; Bachelor’s preferred- equivalent combination of educations, training, and experience may be considered.
2+ yrs. related experience (customer service, data entry, and/or telephone sales preferred)
Must be well organized with excellent attention to detail and accuracy.
Ability to multi-task and pivot is a must in this fast-paced environment.
Excellent verbal and written communication skills
Candidate must be computer literate and proficient in using a hardware, peripherals, and standard computer software programs.
Proficient in Microsoft Office– Outlook, Excel, Word, and Acrobat Adobe
Must have excellent follow-up skills.
Must have ability to learn and apply pricing strategies to win quotes.
Effective and Positive Communication
Problem Solving and Resourcefulness
Quality, Accuracy and Productivity

Nice To Haves

APLUS and Salesforce experience is a plus.

Responsibilities

Follow proper order entry procedures for quotes and orders.
Demonstrate basic proficiency in satisfying customer needs while ensuring adherence to company business and operational/transactional guidelines.
Become knowledgeable on our products and services while demonstrating a consistent effort to increase job skills in technical proficiency.
Ability to work with electronic Excel and Word documents, basic knowledge of formulas, discounting, charts, cut and paste functions.
Assist internal and external customers by incorporating Standards of Sales & Service Excellence when processing calibration and product quotes and orders.
Ability to analyze and determine any changes or enhancement opportunities to current processes, procedures, and customer approaches.
Performs other duties as assigned.