Quotations Manager - Switchgear

Border States
Onsite

About The Position

The Quotations Manager supports the operation functions of the assigned Quotations teams. Identifies and notifies quotations staff of upcoming projects or jobs. Oversees the schedule of jobs being bid, accuracy of database on current projects, and assures required specifications are met for all jobs in progress. Oversees or participates in obtaining orders and providing sales support for the outside sales force. Negotiates with vendors for best pricing and best delivery of products to customers and/or jobsites. Manages the relationship with key vendors that work with the quotation department. Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services, as needed. Ensures the Quotations team is performing the appropriate SAP functions, so the department runs as efficiently and accurately as possible.

Requirements

  • Business or trade degree or the equivalent in work experience.
  • Prior supervisory experience with a minimum of 4 years of prior customer service, quotation, or sales experience with strong knowledge of lighting, electrical products and systems preferred.
  • Prior electrical distribution experience preferred.
  • Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
  • Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software preferred.
  • Proficient in third-party platforms such as quoting, design, and analytics tools and is recognized as an expert in select systems.
  • Strong technical ability to understand electrical systems and product applications.
  • Technical ability to read blueprints.
  • Excellent interpersonal, written, and verbal communication and reading skills.
  • Ability to effectively plan and organize.
  • Excellent customer service skills include being competent, accurate, responsive and engaged.

Responsibilities

  • Helps execute the company and group sales and marketing plans.
  • Manages the project quotation and project management staff with emphasis on building a strong team.
  • Travels to branches on a regular basis to establish a working relationship with Branch Managers, Account Managers, remote quotations staff, and customers.
  • Works closely with Border States’ sales and marketing staff to promote sales and to meet and exceed sales and gross profit objectives.
  • Identifies and notifies quotations staff of upcoming projects or jobs.
  • Oversees the schedule of jobs being bid, accuracy of database on current projects, and assures required specifications are met for all jobs in progress.
  • Oversees and may participate in the completion of the quotation process for each assigned project, market, or location.
  • Oversees or participates in obtaining orders and providing sales support for the outside sales force.
  • Provides customers with timely follow-up on technical inquiries and requests.
  • Manages and works with the quotations team to close-out completed job files.
  • Negotiates with vendors for best pricing and best delivery of products to customers and/or jobsites.
  • Manages the relationship with key vendors that work with the Quotation department.
  • Consistently provides responsive, quality service to our customers.
  • Responsible for assuring staff is actively participating in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
  • Provides guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services, as needed.
  • Supervises and oversees the efforts of the Quotations staff to work with the Customer Financial Services to resolve customer-billing problems resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service/credit areas.
  • Manages the budget for the department.
  • Responsible for assuring the Quotations team is performing the appropriate SAP functions so the department runs as efficiently and accurately as possible.
  • Provides input and market intelligence to quotations, as required.
  • May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.
  • May develop quotations and request bid/performance bonds for customers within company profit objectives and guidelines.
  • Attends sales meetings and training programs, as needed.

Benefits

  • Health, Dental and Vision Benefits
  • Accident, Critical Illness, Hospital Indemnity
  • FSA & HSA
  • Employee Stock Ownership Plan (ESOP)
  • Disability Benefits
  • 401(k) Retirement Plan
  • Life Insurance
  • Employee Assistance Program
  • Paid Holidays
  • Paid Volunteer Time
  • Personal Leave time
  • bonuses to their employee-owners upon the achievement of branch and company goals
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