Quotation Specialist/Estimator

Crane Company•Jurupa Valley, CA

22h

About The Position

This role is responsible for quoting prices, credit terms, or other bid specifications according to company policies. The specialist will maintain constant communication with key stakeholders, both internal and external, and answer customer questions regarding products, prices, availability, or credit terms. They will compute installation or production costs, estimate savings for new services, products, or equipment, and assist customers in selecting appropriate products based on their needs, product specifications, regulations, and safety. The role also involves inside part sales, reconfiguration of approved system drawings, processing orders, submitting purchasing requests for non-stocked items, and potentially visiting customer sites. Additionally, the specialist will attend events to develop professional knowledge, gather customer or product information, study product information, make travel arrangements, and submit expense reports.

Requirements

Minimum Education (or substitute experience) required: Bachelor’s Degree in Manufacturing, Technical/Engineering, or Sales/Marketing
Minimum Experience Required: 2 years’ experience in the construction or related field estimation industry or equivalent
Meeting or exceeding individual and department goals
Gathering project details for other parties involved
Organization
Communicating effectively with other departments
Pricing accuracy/profitability
Offering upgrades and different options to customers
Rapid response time / exceed customer expectations
Integrity
Accountability
Respectful of others
Industry Knowledge
Competitor product knowledge
CryoWorks product/capabilities knowledge
Basic Skills Communication with others to convey information effectively.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Understanding basic sentence structure, grammar rules, written sentences, and paragraphs in work related documents.
Understanding the implications of new information for both current and future problem-solving.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Skills Using emotional intelligence to effectively be part of the team.
Bringing others together and trying to reconcile differences.
Being aware of others' reactions and understanding why they react as they do.
Actively looking for ways to help people.
Adjusting actions in relation to others' actions.
Technical Skills Analyzing information provided to ensure that we have enough information to effectively provide an accurate quote.
Providing feedback on current processes and bottlenecks that can be avoided to help streamline the process.
Ability to learn how the products we sell work
System Skills Ability to understand and use the programs and software’s available to you
Ability to be flexible and try new processes and programs to streamline processes.
Resource Management Skills Managing one's own time and the time of others.
Determining how money will be spent to get the work done, and accounting for these expenditures.
Knowing and effectively using the resources available to you (i.e., different departments, managers, leads, etc.).
Work Activities Establishing and maintaining interpersonal relationships
Obtaining information
Communicating with supervisors, peers, or subordinates
Organizing, planning, and prioritizing work
Communicating with persons outside organization
Selling or influencing others
Resolving conflicts and negotiating with others
Making decisions and solving problems
Interacting with computers
Developing objectives and strategies

Responsibilities

Quote all prices, credit terms, or other bid specifications per CryoWorks policies.
Maintain constant communication with key stakeholders, internal & external, while in and out of the office.
Answer customers' questions about products, prices, availability, or credit terms.
Compute customer's installation or production costs and estimate savings for new services, products, or equipment.
Select or assist customers in selecting products based on customer needs, product specifications, applicable regulations, and safety.
Inside part sales.
Reconfiguration of Approved System Drawings.
Process orders.
Submit purchasing requests for non-stocked items.
Visit and travel to customer sites as needed.
Attend events to develop professional knowledge.
Gather customer or product information to determine customer needs.
Study product information to acquire professional knowledge.
Making travel arrangements for flights, hotels, rental cars and submitting expense reports.