Quickie Lube Service Manager
New Holland Auto Group•New Holland, PA
•Onsite
About The Position
New Holland Auto Group is seeking a Quickie Lube Manager to lead their award-winning service department team. This leadership role will oversee Quickie Lube technicians and service advisors, ensuring an exceptional customer experience and efficient day-to-day operations. The ideal candidate will thrive in a fast-paced, professional environment and bring strong leadership, communication, and organizational skills to the team. The company emphasizes a fun work environment with various contests and celebrations, and a commitment to promoting from within.
Requirements
- Previous automotive service management or leadership experience preferred
- Quick lube or service advisor experience strongly preferred
- Strong leadership and team-building skills
- Excellent customer service and communication skills
- Ability to multitask and perform in a fast-paced environment
- Positive, professional attitude with strong organizational skills
- Ability to learn new technology, repair procedures, and service processes
- High school diploma or equivalent required
- Automotive Technical/Trade School degree preferred
- Math, reading, and basic computer skills
- Professional appearance and strong work ethic
- Valid PA driver's license with a good driving record
- All applicants must pass pre-employment testing which includes: Background Checks, MVR, and Drug Testing.
Nice To Haves
- Previous automotive service management or leadership experience
- Quick lube or service advisor experience
Responsibilities
- Manage and oversee daily operations of the Quickie Lube department
- Lead, coach, and motivate Quickie Lube technicians and service advisors
- Ensure a friendly, professional, and efficient service experience for every customer
- Maintain workflow efficiency and ensure timely completion of services
- Communicate directly with customers, advisors, and technicians regarding service status and estimated completion times
- Monitor department productivity, performance, and customer satisfaction
- Assist with training and development of team members
- Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
- Ensure compliance with all company safety policies and procedures
- Maintain high-quality standards in accordance with dealership and manufacturer expectations
Benefits
- Company Issued Uniforms
- Energetic Work Environment
- Health, Dental, Vision and Life Insurance
- 401K with Company Match
- Paid Time Off
- Advancement within the Department and/or Company
- Employee Vehicle Purchase Program
- Employee Service Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
