Quick Lube Service Advisor

Giles Nissan LafayetteLafayette, LA
Onsite

About The Position

Now is the perfect time to join our team and start a career in the automotive industry. Currently, we are looking to add an entry-level Quick Lube Service Advisor to our service department at Giles Nissan in Lafayette. If you have excellent communication skills, enjoy problem solving, and love helping people in our community, this is the opportunity for you! We are seeking an individual who takes pride in their work and is committed to helping the people of Acadiana keep their cars on the road. The ideal candidate is ambitious, confident, outgoing, creative, professional, and hardworking.

Requirements

  • Excellent communication skills
  • Enjoy problem solving
  • Love helping people
  • Ambitious
  • Confident
  • Outgoing
  • Creative
  • Professional
  • Hardworking
  • Organized and friendly demeanor
  • Demonstrated ability to manage others
  • Exceptional time management skills
  • Excellent communication skills with customers
  • Professional, well-groomed appearance
  • Consistent record of service and sales success
  • Strong commitment to positive customer satisfaction results
  • Team-oriented and self-motivated
  • Able to work with minimal supervision
  • 21+ with valid ID
  • Clean driving record
  • Pass a required drug screen

Nice To Haves

  • Experience in an automotive service department is preferred
  • Experience in customer service roles within the public sphere

Responsibilities

  • Oversee service orders and managing the flow of Drive Lane.
  • Providing concierge support for all owner inquiries.
  • Ensuring customer satisfaction remains high.
  • Assisting in diagnosing vehicle problems and overseeing administration of warranty claims.
  • Collaborating with upper management to make service department decisions.

Benefits

  • Competitive Compensation
  • Competitive commissions for internal, warranty, and customer pay sales
  • Bonuses for exceptional customer satisfaction scores
  • Transparent career path
  • Opportunities for advancement within just 2 to 3 years
  • Promotions within the first 6 months
  • Superior sales support from our experienced team of management and service staff
  • Medical
  • Dental
  • Vision
  • 401K Retirement plan with annual matching
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