Quick Lube Advisor

Fox Kia South•Grand Rapids, MI

4d•Onsite

About The Position

Join Fox's newest dealership as a Full Time Quick Lube Advisor in Grand Rapids, MI at Fox Kia South! This onsite position offers a unique opportunity to immerse yourself in the fast-paced automotive industry while becoming an essential part of our customer-focused culture. Collaborate with fellow team members who share your passion for excellence and respect, creating a fun and energetic work environment every day. In this role, you will engage with customers and help them maintain the performance of their vehicles, making a positive impact on their driving experience. Your enthusiasm and expertise will be valued, and you will gain valuable experience within a forward-thinking dealership.

Requirements

Strong communication abilities are essential, allowing you to clearly explain service options and vehicle concerns to customers while building trust and rapport.
A customer-focused mindset is crucial to ensure each client feels valued and satisfied with their experience.
Attention to detail is necessary for accurately assessing vehicle conditions and recommending appropriate services.
Problem-solving skills to address customer inquiries and provide effective solutions.
Being a team player is vital, as collaboration with service staff ensures a seamless workflow in a high-performance environment.
A passion for the automotive industry and a willingness to learn will help you thrive in this fast-paced position, enabling you to stay current with evolving automotive trends and technologies.

Responsibilities

Providing exceptional customer service by greeting clients and understanding their vehicle maintenance needs.
Conducting thorough inspections of vehicles, recommending appropriate services, and ensuring that necessary maintenance tasks, such as oil changes and fluid checks, are performed efficiently.
Communicating transparently with customers about their vehicle issues and service options while maintaining a professional demeanor.
Collaborating with the service team to ensure smooth operations and timely service delivery.
Keeping the service area organized and compliant with safety standards, contributing to a high-performance, energetic workplace.
Staying informed on the latest automotive technologies and trends to provide the best advice to customers.